GoodRxReviews of goodrx.com

Name: GoodRx
Address: Santa Monica, CA, 90404, US
Telephone: +18887992553
Rating: 4.2

4.24,044 reviews
Pharmacy & Medicine
Santa Monica, California

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GoodRx

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About GoodRx

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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: goodrx.com
Website: goodrx.com
Category: Pharmacy & Medicine
Location: Santa Monica, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoodRx reviews

Showing 654 reviews with 1 star · Clear filters

Greg
Aug 25, 2026
Approved for Wegovy but never mailed
Approved for Wegovy but never mailed
Response from GoodRxSep 2, 2026
We're sorry to hear this, Greg. Please give us a call at 855-526-3318, so we can look into this further. We'd be happy to help!
Sherrell
Aug 24, 2026
I’ve been trying to cancel
I’ve been trying to cancel. Hard to get through
Response from GoodRxSep 2, 2026
Hello Judy, thank you for bringing this to our attention. Using the information you provided we were able to locate and cancel your account. If you need any additional assistance, please give us a call at 855-526-3318 or emails us at [email protected].
John
Aug 23, 2026
App listed free, after using compaion actual charge was $13.
My meds "SMZ/TMP was listed on my Goodrx app as costing $9 at my foodlion Pharmacy and listed Wallmart as $0.00. So I asked the pharmist to send to Walmart. Got there and they charged me $13. I showed the app price and she said They put in the code and NOTHING! . I had to buy at their price and vowed to tell ya'll. I pay for Companion but ya'll left me all by myself.
Response from GoodRxSep 2, 2026
Hello John! GoodRx coupons and the GoodRx app are free to use, however it sounds like you may have accidentally signed up for GoodRx Companion. GoodRx Companion is our paid membership which offers premium services. For assistance, please give us a call at 844-595-5222; our team would be happy to help!
Christine H.
Aug 23, 2026
SCAM
If you are looking from glp-1 meds they will take your information and your $39 bucks and then refer you back to your primary care. It’s a scam to just collect the money and never prescribe. Look elsewhere!
Response from GoodRxSep 2, 2026
We're really sorry to hear that your GoodRx experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. For assistance, please send us a message through our message center, and we'll be more than happy to help!
LisaR
Aug 23, 2026
Had 6 different PA's take my…
Had 6 different people take my 'appointment.' I told them I refused the prescription they wanted to give me (different strengths depending upon which of the 6). The last one dropped it down to the lowest strength. I'm sure they are just doing it to make more money for the pharmacy. The lower the strength, the more the progress will reverse, the longer I will need to be on the drug. I told them I was cancelling with them and would find another provider. They pushed the prescription through anyway.
Response from GoodRxSep 2, 2026
We're really sorry to hear that your GoodRx experience was not the best. Our services are limited to certain prescriptions we are able to fill. For assistance, or to answer any additional questions, please give us a call at 855-526-3318. Our team would be happy to assist you!
Nicole
Aug 23, 2026
I cancelled my subscription multiple…
I cancelled my subscription multiple times and still kept getting billed. Still have not get refunded
Response from GoodRxSep 2, 2026
We would be happy to look into this for you, Nicole. Please give us a call at 855-526-3318, or email us at [email protected], with your full name and account information. We'd be happy to help!
User
Aug 23, 2026
Very bad customer service
Very bad customer service. Didn’t help me get my order when shipped to wrong address.
Response from GoodRxSep 1, 2026
We're sorry to hear of your negative experience. If there is anything we can assist with, please contact us by calling 855-268-2822 or emailing [email protected].
Vernita
Aug 23, 2026
This account is closed and as of August…
This account is closed and as of August 20, 2026, GoodRx is still attempting to charge my card for payment. Please stop. Thank you.
Response from GoodRxSep 1, 2026
Please give us a call, so we can look into this for you, Vernita. We'd be happy to assist! We can be reached at 855-268-2822, Monday through Sunday from 6am to 9pm CT.

GoodRxReviews of goodrx.com

About GoodRx

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I cancelled my subscription multiple…

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About GoodRx

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

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GoodRx reviews

Approved for Wegovy but never mailed

I’ve been trying to cancel

App listed free, after using compaion actual charge was $13.

SCAM

Had 6 different PA's take my…

I cancelled my subscription multiple…

Very bad customer service

This account is closed and as of August…