GoodRxReviews of goodrx.com

I signed up for the Gold trial and decided I did not want to continue at the end of it. Canceled in the app but today I was charged for another month. I'm hoping this was technology gone awry and the company will immediately remove the charge and never charge me in the future as I requested. I will return to let Trust Piloters know the outcome.

I have been a GoodRx Gold member for many years. It always worked well up until this past year. Every prescription has cost more than the advertised coupon price that I get from the app. My EpiPen cost me $150 more! That is not a minor difference and it is not something I can live without. My pharmacy stopped running my prescriptions through the GoodRx program in August because it was less expensive with their normal uninsured customer discount than using GoodRx Gold. When I called customer service for assistance she just seemed to go through the motions and tell me that she wasn’t sure why it wasn’t working. She did not seem to care and was quick to cancel my membership for me without question or attempt to keep me as a customer. I’ve been paying for a family membership for years. This past year was a total waste of money. I do not recommend GoodRx Gold. There are many companies available to help with discounts on prescriptions and most of them are free to join. I will be checking other options. Just wish I hadn’t been paying for nothing all these months.

I printed out the GoodRX coupon and brought it to the pharmacy the same day, along with my paper prescription. The pharmacy entered all the codes and I waited for them to fill it. It came out as much more expensive than what the coupon showed ($15 or so more), even though everything matched exactly for this generic drug. The tech told me that this is now happening more and more with GoodRX, and it’s a real problem for the patients!

My prescription through Walmart that I have been receiving discounts on is no longer being supported. You are discounting the same script at other locations besides Walmart, but I pay for Goodrx Gold and now will have to change pharmacies in order to not pay 4x the price.

Your commercial is stupid you think there are good rxs everywhere the closet 1 to me is 30 miles away give it a break

Scam artists. Priced not competitive at all, called over 6 months ago requesting a cancellation of the service as it wasn't helpful at all, I always found that the prices were always lower using my insurance plan, was assured that the account was closed, over 6 months later found out that they are still charging my credit card for the services I never used. Alexa , the customer service rep told me that in order to get reimbursed for any charges over the 6 months she will refund my credit card, I will have to contact my bank & dispute the charges. I'm planning h to do just that, as I hate scammers. My case # today was # 4601901, just so everyone knows I'm not just badmouthing the company. My suggestion is ( Stay away from this company), they're just another too good to be true deal.

Don’t use the to see a virtual doctor I signed up to see a doctor virtually they took my money. Three hours later they tell me sorry Dr can see you yet so I cancel the appointment and they tell me my money will be in my account 10 days later

I placed and order for my prescription on 11-19-24, Finally decided to cancel the order as it never arrived, This has been the WORST experience and when they reply to reviews, they are meaningless post with no support or solutions to help fix the issues. If waiting for weeks for your prescriptions is your thing then this is the perfect service for you!!…Stay away!!!