GoodRxReviews of goodrx.com

I have had great experiences with the free app to pick up prescriptions in person, so I decided to pay for the Gold Membership since I was diagnosed with a chronic condition and would likely need to be on medication for the next 3 months to a year or more. I tried to use the home delivery feature since it had the best price listed in the app, and they have cancelled on me twice. So far I am going to have at least a 2.5 week delay in getting my medication and I am still not sure if they will get it right this time. I am worried about developing pneumonia again, and I think about how critical the medications that others need are. I have received contradictory information from the different support staff that I have contacted about this issue. Some blame a glitch, others blame my default pharmacy, and others blame my PCP. The service is not as advertised and not worth the money. They told me on the 2nd order that they never received the prescription when I had previously received notification from their 3rd party pharmacy that they had it. The 3rd party pharmacy tried to double charge me an additional $60 instead of the $45 advertised on the app. This is not the way a legitimate business operates. If my order was cancelled, why did they pass along my healthcare information to the 3rd party and why did their 3rd party try to charge me? I don't trust Good Rx anymore.

Pretty sure they want to give you something different than what you need for your illness so you'll come back and they can charge you more... You can tell doc exactly what's wrong and what's your doctor does and they will ignore it... You would be better off to see a witch doctor the first time..

I was charged for two separate visits where they prescribed a drug I’m known and listed as Allergic to and then prescribed what I informed them and is listed I’m antibiotic resistant to. Their “fix” was telling me to go to an urgent care because they prescribed the wrong medications. They kept the money for BOTH my appointments.

Nurse Practitioner Kelly Demele was rude and unprofessional . She disconnected and cancelled my visit within 1 minute of me responding to her message online because her shift had ended and she was going to tend to another visit. I then was not informed that I could not reschedule my visit until I made and paid for a new appointment. Very disappointing.

Feedback Regarding My GoodRx Care Visit with Nurse Practitioner Tonya Scott To put this in perspective, I am not someone who typically complains about healthcare providers—I respect that they are doing their jobs. However, my experience this afternoon was concerning and left me feeling both confused and disrespected. I scheduled the appointment because I suspected I had ringworm, which is a common, contagious but easily treatable fungal infection. Since it was Labor Day weekend, I could not get into my primary care doctor for at least two weeks, and I was hoping for a prescription-strength antifungal cream that I could not obtain over the counter. The visit began smoothly, and it seemed that a prescription was going to be provided. However, once Nurse Practitioner Scott realized I was on a break at work, her demeanor shifted drastically. She began making assumptions about my situation, stating that I was selfish for potentially exposing coworkers and insisting I was putting others at risk. I attempted to explain that I work in a private office, am not in close contact with others, and disinfect daily. I also explained my financial situation, which does not allow me the option to take extended time off work. Unfortunately, she did not listen, interrupted me repeatedly, and ultimately refused to prescribe anything. I understand that a practitioner has every right to withhold a prescription if they believe it is inappropriate—that is their responsibility. What was upsetting, however, was the way this was handled. Her reasoning was contradictory: she expressed deep concern about me spreading the infection, yet simultaneously denied treatment that would reduce that risk. Even more concerning were the inaccurate assumptions, lack of willingness to hear me out, and the belittling tone used throughout the interaction. This was not only frustrating, but also felt unprofessional and dismissive of my circumstances. In contrast, I want to commend Jennifer in customer service, who processed my refund. She was polite, empathetic, and professional throughout our interaction, and I appreciated her help. Thank you for taking the time to review this feedback.

I have tried GoodRx and DO NOT recommend. They say that they will take the 49$ after the visit has taken place, the problem is that you receive a message with the link to join the videocall immediately followed by one that say you missed the call. They took the money as soon as I got the missed call message, but I did not even have the time to answer it.

Used Goodrx to find best price on new prescription. They published $135 at more than 6 pharmacies. Tried CVS and Walgreens, price was $ 542 each with a specific discounted printed card showing $ 135. Called Goodrx and they could not help or explain the published price versus actual. Disappointing to say the least and a day of my time wasted. Save yourself some time, go to the pharmacy and find out what discounts they honor and get price before sending prescription.

I wanted to use this service one time and they signed me up for $10/month subscription with no email notices of the recurring charge. I went through a full year of paying for a subscription I wasn't using.