GoodRxReviews of goodrx.com

Terrible service Terrible wait times they'll literally call u back 2 days after u make the appointment at 245am 😆 don't do it ppl 😒 n said I missed appointment canceled so now a month till I get the money back and they talked me into buying the gold don't do it most pharmacys refuse it lol

Worst joined and during consultation was told I needed the test kit strips to prove I caught a UTI Like WHAT who keeps those and after a long tedious back and forth in the end consultation was cancelled was refunded a month later I was charged for gold membership and I’m like when did I do that “I never did” this WORTHLESS company could not even get me antibiotic prescription so after trying to look how to delete my account which is impossible without calling the 800 number Ana the rep helped me get a refund for the membership fee $9.99 and she had to delete my card info from her end “not me being able to do so on the App or Website” and she helped me navigate how to delete my account Now if a company needs you to call to do any of the 3 you know it’s BAD ONE specially now with all the tech and connivence with that said I used CallOnDoc every issue I had with GoodRx with them I had ZERO NON NADA it was seamless quick 21 from signup to confirming my local pharmacy address With GoodRx it was hoops and stupid questions like are you sure it was positive !!! Yes I am you can’t get high on Antibiotic “that’s a rant maybe you can I honestly don’t know” but either way I though I was done with GoodRx but sadly not according to their policy they keep my info for 2-7 years “ to sell it ofcourse which is normal now” so no biggie just hate the fact they are underhanded and not all transparent about their policies I can’t wait fast enough to get rid of them and have that peace of mind of not worrying if they will charge me randomly for bad service Check BBB and Amazon reviews and night and day trustpilot sadly can be easily manipulated

WHAT A NIGHTMARE. TOO COMPLICATED TO ORDER ONLINE

OMG POOR CUSTOMER SERVICE THE REPRESENTATIVEs from GOODRX ARE VERY HARD TO COMMUNICATE WITH BECAUSE OF BAD ENGLISH AND PRONUNCIATION !!!

Tried to use GoodRx Care and this service is terrible. Prescription was sent to a pharmacy that doesn't carry the med I needed. When I reached out to the NP to get the pharmacy changed no one got back to me. I called customer service and they said they were too busy to deal with my issue at this time. How are you supposed to get adequate medical care if they don't even respond?

Every time I present a coupon from this company the coupon is rejected. For instance today I received a coupon to use at CVS for Armour Thyroid. The amount was for $103.00 for 90 sixty milligram pills. Why are they doing this to the elderly/senior citizens. They waste the pharmacy”s time. They waste the customers time. The prescription has to be repackaged due to the pharmacy trying to use the coupon. This is environmental waste. What is going on?

Good RX is useless

I have UTI and wanted some medication or tests. i paid 49 dollors and only got mostly a robotic answer and said it was not possible to treat. This is missleading. We believed it can order tests and have a person look at it and prescribe medicine. None happended. The whole visit was a message saying it can‘t be treated. So do not waste money on them. There is no real consultation.