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BE ULTRA CAREFUL WITH THOSE COMPANY AND…
BE ULTRA CAREFUL WITH THOSE COMPANY AND CHECK AND MAKE SURE THAT YOU ARE OK IF YOU CANNOT CANCEL YOUR ORDER. I placed an order for wegovy on July 3rd and they approved the lowest dosage. I immediately contacted them on their chat and asked them to cancel the subscription and the order. They did not do it and I couldn’t call them over the 4th of July weekend. I called on Monday morning (the 6th) morning and told them to cancel and refund the money. They said , since I placed the order, they cannot cancel it or refund the ones. I have filed a dispute with my credit card company. Be careful!
Response from GoodRxJul 7, 2026
We're sorry to hear of your negative experience, using the information you provided we were able to locate your details in our system. We can confirm your GoodRx Care Direct subscription has been cancelled and refunded. However, since your medication was shipped out on July 3rd, it should be arriving July 7th, we are unable to cancel the medication order. We understand your frustrations and will share your feedback internally, so we may improve our services in the future.

