GoodRxReviews of goodrx.com

Response from GoodRxAug 20, 2026

We would like to look into this for you! Please email us at [email protected] with your full name, account information, and screenshots. We'd be happy to help!

Response from GoodRxAug 20, 2026

We're sorry for the negative experience, Joshua. If you ever run into an issue with an order, please give us a call at 855-526-3318. We'd be happy to help!

Response from GoodRxAug 20, 2026

Thank you for your feedback, Jennifer; we hope you find an option that works for you.

Response from GoodRxAug 18, 2026

Thank you for bringing this to our attention, Cheryl. Our team would be happy to look into this! Please contact them through the message center or by calling 855-526-3318.

Response from GoodRxAug 18, 2026

Hello Sandra, thank you for your feedback. If you have signed up for GoodRx Care Direct, our subscription service, and wish to cancel your account please give us a call at 855-526-3318. Our team would be happy to help!

Response from GoodRxAug 18, 2026

Hello Diana, using the information you provided we were able to locate your account. We show the account as cancelled and a refund processing. Please note refunds can take 5 to 10 business days to complete, depending upon your bank.

Response from GoodRxAug 18, 2026

We're sorry to hear of your negative experience, Nicholas. Using the information you provided we were able to locate your outreach email. Our team has responded with an update, please reply at your earliest convenience.

Response from GoodRxAug 18, 2026

Thank you for alerting us Jared, we're sorry for the frustrating experience. Please mail us at [email protected] or [email protected], depending upon your device, with screenshots or a screen recording of the issue you're experiencing, your full name, and the email address associated with your account.