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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
Showing 654 reviews with 1 star · Clear filters
John
You keep giving me runaround about picking up prescription and everytime I call your so called pharmacy no one answers or returns any of my calls
Response from GoodRxAug 20, 2026
We're sorry to hear of your negative experience, John. Please email us at [email protected] with your full name and account information, so we can investigate.
James W.
I had canceled my order since Im no longer using that med. 3 days later you shipped it and charged me
Response from GoodRxAug 20, 2026
Thank you for reaching out, James. Please give us a call, so we can look into this; we'd be happy to help! We can be reached at 855-526-3318, Monday through Sunday from 6am to 9pm CT.
Swerky
I was matched with a medical person (not even sure if it was a real physician) who clearly had no objective knowledge of q sensitive medical condition I shared, they suggested that I had a diet problem, not even asking any questions to understand what I was talking abou4, which left me felt embarrassed and exposed after sharing personal details. Will never use or recommend yoir service again). Also, please stop sensing me these emails requesting a service review. Thank you!
Response from GoodRxAug 20, 2026
Thank you for your feedback, Swerky. To unsubscribe from emails you should be able to scroll to the bottom of the email and click "Unsubscribe". If you have any questions, please email us at [email protected].
Marshall T.
I needed a referral for Bridge program. Could not get it.
Response from GoodRxAug 20, 2026
We're sorry to hear of your negative experience, Marshall; we appreciate your feedback.
Betsy
Honor cancellations without hassle
Response from GoodRxAug 20, 2026
Thank you for your review, Betsy. If you ever need any assistance, please give us a call at 855-268-2822, we'd be happy to help!
Pineapple
It wasn’t helpful.
Response from GoodRxAug 20, 2026
We're sorry to hear that! If you need any assistance, please give us a call at 855-268-2822, we'd be happy to help!
Kellie
Really, I asked over and over and over and over again why my order was cancelled~still waiting. Thanks for that service that will prevent me for ever ever ever using you again……
Response from GoodRxAug 20, 2026
Thank you for bringing this to our attention, Kellie; we would like to look into this. Please email us at [email protected] with your full name and the email address associated with your account.
Joseph
The drug and dosage prescribed for me did not do anything for me. Count me as a former customer.
Response from GoodRxAug 20, 2026
Hello there, Joseph; if you find a medication hasn't been working as expected, please reach out to one of our providers via the message center. They would be happy to help you!