GoodRxReviews of goodrx.com

GoodRX is great for researching drug costs from different pharmacies and learning about various discount programs. Vaccine discounts, not so much. The Shinrix vaccine is not covered by Medicare and many other plans. The CDC highly recommends it. Did my research on GoodRX and found the best deal for getting this shot. Printed the coupon and CVS could not get it to work. After doing some research it appears that you MIGHT need a prescription for the vaccine in order for the coupon to work. If that was the case CVS had no clue about it. I reviewed the coupon I printed out and there is a FAQ section. The FAQ does not mentioned that a prescription is required. If a prescription is requried and if it was mentioned in the FAQ section of the coupon I could have easily obtained one.

The Good RX telehealth service is good to get a prescription that you already know you need. They’re incompetent for actual care.

Followed up with GoodRx and figured out the problem. GoodRx was helpful and easy to deal with. The prescription prices are better with GoodRx Gold membership than it is with Kroger. Will be cancelling my Kroger prescription membership as it does not offer much of a savings.

Great service in the past when it was heydoctor.com. The price has jumped so high I can’t do it anymore.. in a short period of time, the doc visit rose from $20 to $30 now it’s $50. And they try to sell a monthly membership to get the old prices.

I signed up and answered all their questions. They make you give your credit card info before completing their service. Then, they put you on a waitlist. You cannot hang up or you lose your place in line. There is no option for a call back. My message said the average wait was 10 minutes. After 45 minutes, I gave up & hung up. Now I need to see if they charge me for delivering no service. Guess this idea was too good to be true. Update: I called back, and did other things around the house while waiting. When a practitioner finally got on the line after 2 1/2 hours later, it scared me bc I had forgotten I was still on hold! It cost me extra $ in data for the month on my phone plan. Once I actually spoke to a practitioner, the service was efficient and good. I wouldn’t use this service unless I was in dire need. If you can wait until Monday to see your own PCP, I would.

GoodRX claims that their coupons can be used instead of insurance. That is incorrect. Some GoodRX coupons have restrictions which include having insurance. The advertisement is misleading and should be changed.

Something that could be so easy made so complicated. How about a driver's license picture on file rather than numerous attempts to take a picture with your computer camera...of course it is to blury, it is from my laptop camera....no upload option (I can scan it or drag and drop...but no that is not an option)...every time it is the same thing. It is fast to go to your doctor than wait an hour for an IM reply over and over again over a drivers license photo.

Obtaining a discount on your drugs is possible using this company. However, do not try and obtain a refund. Customer service is awful. I've talked to 3 supervisors, emailed the home office in Santa Monica, and spoken to countless "customer service" people....nobody, once, has emailed or called me back with any answers!!!