GoodRxReviews of goodrx.com

Response from GoodRxNov 20, 2023

We appreciate the feedback and we do apologize for the inconveniences you've been experiencing, Alita. You're welcome to email the GoodRx Gold team at [email protected] regarding the pharmacy issues.

Response from GoodRxNov 15, 2023

We understand your frustrations, Estella. GoodRx prices are tied to a medication's, or in this case the sensor kit's, cash price; unfortunately when the cash price fluctuates so do our coupons. We do try to search for the best prices available and hope to bring you savings again in the future. In the meantime we also provide information and links to the manufacturer coupons and other resources below the coupon listings on https://goodrx.co/savings.

Response from GoodRxNov 13, 2023

Hello! We're sorry you had a bad experience with GoodRx Care. We can of course look into this for you or issue a refund as part of our 100% Satisfaction Guarantee; please send us a message through your GoodRx Care account and we'll be happy to help. We are available Monday through Friday from 6am to 7pm PST, we have delayed hours on the weekend.

Response from GoodRxNov 8, 2023

Hello Rena, we're glad GoodRx Gold has been helping you save! For card ordering assistance, please give us a call; we'd be happy to help! We can be reached at 855-487-0694, Monday through Sunday from 6am to 9pm CT.

Response from GoodRxSep 12, 2023

The price you see online is the price you should expect to pay, Linda. If you ever notice a price discrepancy please give us a call. We'd be happy to help! We can be reached at 888-799-2553, Monday through Sunday from 6am to 9pm CT.

Response from GoodRxMar 27, 2023

Hi there Ro! We understand your frustrations, and always encourage you to choose the option that provides the best savings opportunity. GoodRx prices are tied to a medications cash price, which means GoodRx prices can unforuntately fluctuate. We do our best to update our prices often, and hope to bring you savings in the future!

Response from GoodRxDec 15, 2022

We're sad to hear this, Robin! Please give us a call at 888-799-2553, so we can contact the pharmacy on your behalf. We're available Mon-Sun, from 6 AM to 9 PM CT.

Response from GoodRxDec 2, 2022

We understand that the price of membership is a big factor in your budgeting decisions Kenneth. If you think a GoodRx Gold membership is not right for you, we can assist you with to canceling your account; please just give us a call at 855-487-0694. We will be sad to see you go but please know we are still offering our free discount coupons and links to other resources below the coupon listings on https://goodrx.co/goodrx.