GoodRxReviews of goodrx.com

I still haven't received it. I always get sent to a web site that has no info about my order. very confusing. I have the prescription number and the name of the product. I asked for more. They keep sending me back in the online maze. I have three emails that say I'm being reviewed and click here to a private message, and it goes into the advertising land of thousands of deals. I've called three times. No one can help me. I'm almost out of my product. All someone has to do is call me or email me and charge my card with the reorder. Seems so simple! But GoodRx can't seem to do that simple task. Very frustrating. I've been telling people to look elsewhere unless they're ready to get very frustrated. I wish I didn't have to try to find it elsewhere.

They have been billing me every month. I canceled with them months ago. I sent an email and got a response that they would remove me from the email list and refund the previous months. It is on my bill again this month. I will now have to deal with the credit company for unauthorized charges. I am unhappy with GoodRX. Regards Dixie

I signed up for the Companion Plan with the understanding my two prescription and a one-time medication after dental surgery would be free. But they're not at my CVS.

False advertising about services offered, and a completely unresponsive support team that will charge you whenever they feel like it.

It would be easier if the code to verify it was me was sent to my mobile number, not my email. I was in the middle of a chat to get my Wegovy increased to 9mg, but the 4mg shipped before I could finish the chat. A customer service rep was supposed to cancel the 4mg. It would be helpful if I could easily get back into a chat; the website is overwhelming and not user friendly. I have spent several hours on this order. The check-in that is required when starting an order, should not have to start from scratch each time. It takes a long time to complete it each time. Why can’t it be editable from month to month??

I dont really save money

As they do every month they screwed up my order. Total pain in the neck, had to cancel and then have them send the prescription to my pharmacy. I used Good RX for convenience and I wound up spending over an hour on various phone calls just to refill. And the same thing happened the 2 months before. Ridiculous. Done and done with Good RX.

I COULD BUY THE MEDICINE CHEAPER AT THE DRUG STORE MUCH MUCH CHEAPER WITHOUT INSURANCE