First of all ChatGPT. It’s supposed to come cold. Mine was warm and if it’s already mixed up, it’s only good for 7 to 30 days.
They sent me three months supply already mixed up hot … not ethical. They wouldn’t return my money only said they can replace it.
Also, my friend got this and said she felt like it didn’t work. I thought I would try it to see. I didn’t actually know it came mixed up.
Definitely do not go with this company. If you know anything about NAD you won’t.
SA
Shannon A.
Caution! SCAM ALERT!
This company is a total scam!! DO NOT PURCHASE from this new, small and fraudulent company. I ordered one time and did not like the product the overcharged me for. Then only 23 days later I get an email saying my credit card was charged again! I called immediately, within two hours, customer service said I signed up for a subscription. Which I DID NOT. Then they said, it was already out for "tracking" whatever that means. No warning via email, no warning via text that a prescription was about to be processed/shipped or that my card was about to be charged. When I asked for a 24 hour warning so I could delay or pause my script, I was told that I needed to log in to the website and manage my plan that way. They pull the same subscription garbage that so many online providers do. I did not sign up for a subscription and did not need anymore of their bogus product! So with that, these companies are getting us for two orders and I see they are doing it to multiple others as well.
LL
Lauren L.
Profits over patients
I used to like this company and I bought medication here for over a year with a doctor checking in each time. Without my knowledge, they put me on a subscription, charged me without consent and send me medication I didn't need. Customer service was impossible to deal with and I was unable to receive a refund for this medication I do not even need. I would advise looking somewhere else, this company has gone south. Profits over patients ☹️
AM
AMY
Starting strength Tirz subbed for 15mg strength ordered
In early January, I ordered Tirzepatide, 15 mg strength, which I had been taking for two months. I spoke to their doctor and submitted photos of both the prescription and the clearly labeled vials. I told their representatives very clearly that if they couldn’t supply me with 15mg strength Tirzepatide, I wasn’t interested in ordering from them. They reassured me that I would be shipped that strength. The medication arrived the next day, but because I still had a vial from my previous prescription, I simply refrigerated the green cannisters . Today, having used the last of my previous prescription, I opened the cannister from GoodLife, only to find very tiny vials of medication clearly labeled “Maintenance Dose, 3mg strength”, with instructions to inject 38 units twice weekly. First of all, there is no way that those tiny vials hold enough medication to draw 8 doses of 38 units each. Second, the strength was only 3mg, and was labeled “Maintenance Dose”. I am not ready to enter the maintenance period, since despite increasing protein, decreasing calories, and exercising aggressively, I have only recently (at the 15mg level) begun to lose weight at a good pace. The GoodLife doctor is now telling me that “different labs have different strengths”, and that my vials do indeed contain 15mg strength. Pardon my skepticism, but I have enough medical experience to know that this is utter b.s.—I took both the vial from my previous prescription for 15mg strength and the vial from GoodLife labeled “3mg Maintenance Dose” to my local pharmacist, who told me that there was no way that the contents of the vials were the same medication strength. I want the 15mg strength that I ordered, and I don’t want to be lied to.
Response from Good Life MedsFeb 25, 2026
Hello Amy,
We have researched this, and the doctors are correct. The vial you received is a 3 mL vial, not a “3 mg vial” as stated above.
The concentration is clearly labeled as 20 mg/mL, which means there are 20 mg in every 1 full mL (100 units) on the syringe.
You were prescribed 15 mg weekly, scheduled as two half-doses per week.
To reach 15 mg weekly with a concentration of 20 mg/mL, your total weekly injection volume is 75 units. Since you are splitting this into two injections per week, you will inject 38 units twice weekly.
Each injection will equal 7.5 mg (38 units).
If you would like us to call you, please reach out via email at [email protected]
, and we will be happy to speak with you and clarify any questions regarding your medication. Please always follow the instructions provided by your doctor and pharmacy when receiving your treatment. Concentrations can vary from pharmacy to pharmacy, and the number of units you are instructed to inject accounts for these differences.
If you prefer, you are also welcome to take the medication to a local pharmacy, where they can review this same information with you so you feel fully comfortable and confident in your dosing schedule.
RB
ru B.
DON'T USE THIS COMPANY
DON'T USE THIS COMPANY. awful. meds sent when not ordered. The product (glp) was OK. But the way they do business is not. They won't let you delete your credit card info when done. Probable Fraud.
LC
Lulu C.
The website ordering process was…misleading
The website ordering process was misleading. Based on health questions and personal preference, they instantly approved glp1 med when I was only researching to see of it was right for me. I tried to cancel within a minute of placing it but customer support kept refusing due to their policy. I asked for a screenshot of where I would have seen that during the checkout process but they refused.
MD
Monique D.
This company is a total rip off and…
This company is a total rip off and scam!! They REFUSE to cancel my subscription. I explained to the agent via chat that I have too much and financially need to cancel immediately. I was told by, “ Sarah” that it will be paused indefinitely. I told her it is a federal law for one click cancel on subscriptions, like they do not know!! She refused and told me to follow steps that are not even possible to complete on the site. I told her to remove my method of payment and cancel numerous times. She just repeated her directions that do not exist. I then received 5 emails back to back with a message showing the approval for the product from January!! They were sent within seconds of each other on purpose with irrelevant info, still not confirming the cancellation. HIGHLY UNPROFESSIONAL and proof of a scam. If they were legit with quality products this would not be an issue. DO NOT PURCHASE from this new, small and fraudulent company.
HH
Holly H.
They change their packaging with each…
They change their packaging with each shipment, making dosing confusing. Their website is confusing and hard to manage subscriptions. They refuse to cancel an order with less than 6 hours notice of renewal. Renewed at 12:34 AM and then shipped immediately, no warning via email, no warning via text that a prescription was about to be processed/shipped. When I asked for a 24 hour warning so I could delay or pause my script, I was told that I needed to log in to the website and manage my plan that way, but the delay I put in place last month after this happened before did not go through and I still ended up with more product than I need.