GoodLife Home LoansReviews of goodlifehomeloans.com

Response from GoodLife Home LoansAug 25, 2020

Hello James, Thank you for your thoughtful review. I'm sure that Dawn Bestafka will be very pleased to hear that the process went so smoothly. She is special, but you are even more special because the only reason we exist is because of customers like you. We want to help seniors live The GoodLife in Retirment and we are grateful and appreciative that you would take time to write up a review. We value you and Dawn thinks the world of you. Sincerely, Goodlife Customer Success Team

Response from GoodLife Home LoansAug 25, 2020

Hello Andrew, So nice to hear that your experience with Mike Maffe was positive! Isn't he amazing? We notice it every day from him, but for you to take the time to comment about him means so much to us. Thank you for your kind words of support. Have a great day -- we are here for you always. Sincerely, Goodlife Customer Success Team

Response from GoodLife Home LoansAug 25, 2020

Hello David, Thank you very much for your positive review. Dawn Bestafka is super happy and we are thrilled you had a smooth experience! Your comments means so much to us -- thanks, and we are grateful for special people like you. Let's stay in touch forever. Call us any time. Sincerely, Goodlife Customer Success Team

Response from GoodLife Home LoansJul 30, 2020

Larry, Thanks for your feedback, we appreciate it. Mike Maffe is fantastic and thinks the world of you. On the appraisal selection, we hear you, and know how you feel. On May 1, 2009, the Home Valuation Code of Conduct (HVCC) created a set of rules for the mortgage lending and real estate appraisal industries. The intended purpose of the HVCC is to create and protect appraiser independence and prevent pressure from being applied to appraisers to produce a desired property value. Not only can you have zero influence on which appraiser is selected, but the same is true with us. We cannot select the appraiser and we cannot communicate directly (by phone or email) with the appraiser. For 11 years now, we do what every company does and order the appraisals through a 3rd party entity called an Appraisal Management Company (AMC). This AMC operates as an escrow, or middleman, to order all appraisals. Trust me, Larry, we know how you feel, but you and I have no chance to intervene and influence who the appraiser will be. Fortunately, all appraisers are licensed and bonded and try their best to come in with the appropriate home value. Let me end with something more important than anything -- and that's you. Thank YOU for your feedback and understanding and we are lucky to have you as a great customer for life.

Response from GoodLife Home LoansJul 30, 2020

Dennis and Cheryl -- Thank you. Thank you. Thank you. Chris Lee is an expert, a pro, and a very caring loan officer. We really appreciate having great, fun, nice and amazing customers like you. It's our pleasure and honor to be your lender for life, and to provide you with the GoodLife.

Response from GoodLife Home LoansJul 23, 2020

Dan, Thank you so much for the kind words. We are so happy that you trusted us and gave us the chance to improve your life and your retirement. Kathy Roussel is amazing, just like you. Neda, Lana and our processing team really appreciate you, too.

Response from GoodLife Home LoansJul 23, 2020

Jeanne, Thanks for your words. Covid-19 is so stressful for all of us, and we appreciate you more than you know. You are special and we appreciate you very much. Dawn Bestafka cares so much and our underwriters (Curtis and Laura) are honored to have helped you live the Good Life in retirement. We are here for you always.

Response from GoodLife Home LoansJul 23, 2020

Michael -- This is so nice of you to take time to write up a nice review. We appreciate you and Mike Maffe is grateful for great customers like you. He treats customers like family, and so do we. We are grateful to have helped you live a better retirement and feel so fortunate to have met you.