Steve E.
You could not distinguish between two…
You could not distinguish between two totally different Sun cities in totally different states. This prolonged our wait in somewhat of an agony. But you followed through to your credit, thank you for that.
Response from GoodLife Home LoansAug 25, 2020
Hi Steve, Thanks for being patient. We never give up. And you are so nice to write up some positive things here on this review site. Thank you for your honest feedback. We apologize for any delays that were created during the Reverse Mortgage process. There are times when the approval for a Reverse Mortgage can require some extra effort to make sure everything follows HUD guidelines. In this case, we were able to sort out the details with the type of follow-through we give to all our borrowers. We wish you the best and hope your loan fulfills the objectives you had at the beginning of the process. Sincerely, Goodlife Customer Success Team