GoodfirmsReviews of goodfirms.co

Response from GoodfirmsOct 7, 2026

Hi Lora, We’re sorry to hear that finding your business listed on Goodfirms caused concern, particularly since you did not personally create or request the profile. We understand why you would want clarity about how the listing was created and how your business is represented on our platform. Goodfirms is a B2B reviews and ratings platform that helps businesses discover software and service providers through company profiles, reviews, ratings, and industry research. As part of our research process, we identify businesses that demonstrate expertise or strong capabilities in particular services and categories that are relevant to businesses searching on our platform. Profiles may therefore be created to showcase these businesses and make them easier to discover. Businesses can claim and manage their profiles, and if a business does not wish to have its listing on Goodfirms, we can also assist with removing it. We’re sorry that you felt your earlier requests did not receive the response you expected. We have already requested additional information through Trustpilot, and we encourage you to respond to that request so we can review your specific situation and assist with the removal if you still wish to proceed. Although this concern may have been raised some time ago, we’re still ready to hear you out and help.

Response from GoodfirmsOct 7, 2026

Hi Vinod Kalathiya, We’re sorry to hear about your experience and understand how frustrating it must have been to purchase a subscription and not see it activated as expected. Goodfirms is committed to helping businesses strengthen their online presence, showcase their expertise, and gain greater visibility among potential clients through our platform. We also take the experience of our subscribed members seriously and want to make sure they receive the value and support associated with their plan. We’d appreciate the opportunity to look into what happened with your subscription and understand the delay you experienced. We have already requested additional information through Trustpilot, so please respond to our request there with the relevant details. Our team will be happy to review the matter and assist you further.

Response from GoodfirmsOct 7, 2026

Hi Team, We’re sorry to hear that your experience with Goodfirms left you with these concerns, particularly when you were trying to submit a review. We understand how important it is for consumers to feel that their feedback can be shared easily and that the reviews they read are trustworthy. At Goodfirms, review authenticity is something we take very seriously. Reviews submitted to our platform go through multiple levels of verification by our review team before they are published. This process is intended to ensure that the reviews available on Goodfirms are genuine and provide meaningful information to businesses and potential customers. We also welcome feedback from consumers and want the review submission experience to be as straightforward as possible. We’d be happy to look into the login issue you experienced and understand your concerns regarding the browser permissions you encountered. We have already requested additional information through Trustpilot, so please respond to our request there with the relevant details. This will allow us to investigate your specific experience and assist you further. If you would like to learn more about how Goodfirms verifies and publishes reviews, our team would also be happy to explain the process.