GoodfirmsReviews of goodfirms.co

Response from GoodfirmsOct 1, 2026

Hi Andrew, We sincerely apologize for the experience you had with us. You were right to expect a smooth registration and verification process, and we fell short of that expectation. While this review dates back to 2023, we would still be happy to look into the matter if you are willing to get back in touch with us. Please feel free to contact our team at [email protected], and we will do our best to review what happened and assist you. We have also requested some additional details through Trustpilot, and you can respond to that request directly there as well. Thank you for bringing this to our attention. Feedback like yours helps us identify gaps and improve the experience for our users.

Response from GoodfirmsOct 6, 2026

Hi Team, We’re sorry to hear that you were concerned about your company’s profile being listed on Goodfirms. We understand why you would want clarity around how the profile was created and how your company information is used. Our research team regularly identifies companies that may be a good fit for the Goodfirms platform and creates profiles to help businesses establish a presence on our platform. Companies can claim their profile at any time and take control of the information displayed on it. We also want to clarify that we did not reach out to your customers as part of creating your profile. Although this review dates back to 2021, we’re still happy to understand your concerns and look into the matter. We’ve also requested some additional information through Trustpilot, and you’re welcome to respond to our request there as well. We’ll be glad to review the details and assist you further.

Response from GoodfirmsOct 6, 2026

Hi Elle Téa, Thank you for sharing your concerns. We understand that the creation of a Goodfirms profile for your company without your direct involvement may have raised questions about our listing process. Our research team identifies businesses that may be a good fit for Goodfirms and may create profiles for them on the platform. Once created, businesses can claim and manage their profiles. We would also like to clarify that the creation of a company profile does not involve contacting the company’s customers. If you do not wish to have your company listed on Goodfirms, we can assist with removing the profile. While this review dates back to 2021, we remain available to address your concerns. We have also requested additional details through Trustpilot, and you can respond to that request directly there so we can review the matter further.

Response from GoodfirmsOct 6, 2026

Hi Mikhail Davydov, We’re sorry to hear that you had difficulty getting the support you needed and that your experience left you feeling frustrated. We understand how important it is to have your questions addressed clearly, especially when you’re trying to manage or remove your company information. Although this review dates back to 2021, we’re still here and would be happy to look into your concerns and assist you. If you still wish to have your company listing removed from Goodfirms, we can certainly help with that as well. We’ve also requested some additional information through Trustpilot, and you’re welcome to respond to that request directly there so we can better understand the matter and assist you further.

Response from GoodfirmsOct 7, 2026

Hi Adam, We’re sorry to hear that your experience with Goodfirms has left you with these concerns. We understand that discovering a company profile you did not create yourself or receiving unexpected outreach can understandably be frustrating. Goodfirms is a B2B reviews and ratings platform that helps businesses discover software and service providers through company profiles, reviews, ratings, and industry research. As part of our research process, our team identifies businesses that demonstrate expertise or strong capabilities in particular services and categories that are relevant to the businesses and decision-makers using our platform. Profiles may therefore be created to help showcase such businesses and make them easier to discover. Businesses can claim and manage their profiles, and if you no longer wish to have your company listed on Goodfirms, we can also assist with removing the listing. We’d also appreciate the opportunity to understand your concerns regarding the traffic and outreach you mentioned and look into the matter further. We have requested additional information through Trustpilot, and you’re welcome to respond to that request directly there. Although this review dates back to 2021, we’re still ready to hear your concerns and assist you with any questions you may have.

Response from GoodfirmsOct 7, 2026

Hi Waleed Abdullah, We’re sorry to hear that you had a disappointing experience and understand your concern regarding the review you attempted to submit. At Goodfirms, we take the authenticity and credibility of reviews very seriously. Every review submitted to our platform goes through a multi-level verification process conducted by our review team before it is published. This process is designed to ensure that the reviews appearing on Goodfirms are genuine and provide meaningful feedback to businesses and potential customers. We’d be happy to explain our review verification and publishing process in more detail if you’d like to learn more. We have also already requested some additional information through Trustpilot, and we encourage you to respond to that request so we can look into your specific experience further. Although we may be addressing this concern now, we remain available to assist and clarify any questions you may have.

Response from GoodfirmsOct 7, 2026

Hi Lora, We’re sorry to hear that finding your business listed on Goodfirms caused concern, particularly since you did not personally create or request the profile. We understand why you would want clarity about how the listing was created and how your business is represented on our platform. Goodfirms is a B2B reviews and ratings platform that helps businesses discover software and service providers through company profiles, reviews, ratings, and industry research. As part of our research process, we identify businesses that demonstrate expertise or strong capabilities in particular services and categories that are relevant to businesses searching on our platform. Profiles may therefore be created to showcase these businesses and make them easier to discover. Businesses can claim and manage their profiles, and if a business does not wish to have its listing on Goodfirms, we can also assist with removing it. We’re sorry that you felt your earlier requests did not receive the response you expected. We have already requested additional information through Trustpilot, and we encourage you to respond to that request so we can review your specific situation and assist with the removal if you still wish to proceed. Although this concern may have been raised some time ago, we’re still ready to hear you out and help.

Response from GoodfirmsOct 7, 2026

Hi Vinod Kalathiya, We’re sorry to hear about your experience and understand how frustrating it must have been to purchase a subscription and not see it activated as expected. Goodfirms is committed to helping businesses strengthen their online presence, showcase their expertise, and gain greater visibility among potential clients through our platform. We also take the experience of our subscribed members seriously and want to make sure they receive the value and support associated with their plan. We’d appreciate the opportunity to look into what happened with your subscription and understand the delay you experienced. We have already requested additional information through Trustpilot, so please respond to our request there with the relevant details. Our team will be happy to review the matter and assist you further.