The Good Feet StoreReviews of goodfeet.com

The Good Feet Store does not provide custom insoles. They are pre-manufactured, sitting on the shelf. The reps are nothing but salespeople. They keep bringing you insoles till you tell them they feel good. They may feel good at the time, but they may not really be what you need for your feet and or body mechanics. For the extremely high price you pay, you would think there would be a registry where customers would be documented/listed with what insoles were sold and the costs paid. But that would mean there would be a paper trail, The Good Feet Store could be held liable for and held responsible for any complaints. I paid over $400 for the top, most resilient insoles of the caramel color cause I wanted them to last, but when they eventually cracked and started to fall apart, when I went in for replacements, the sales rep gave me the cheaper (black), less durable insoles. These sales reps are not trained in anything other than sales. There is nothing custom or caring about these people or company.

Not comfortable and didn't know no money back and I don't wear them.

I WAS CHARGED 2300 DOLLARS AT A GOOD FEET STORE IN HIGHLAND,IN. AND WITHIN A DAY OF WEARING THE SUPPORTS MY FEET WERE HURTING WORST THAN BEFORE I WENT IN.THE INSERTS WERE HARD PLASTIC AND THEY MOVED THE WEIGHT FROM MY HEEL TO THE BALL OF MY FEET WHICH CAUSED MORE PAIN THAN BEFORE.REMEMBER NO REFUNDS.

THIS STORE IS A JOKE !! THEIR WEB SITE STATES THAT PRODUCT PRICING IS $400-$600 ?? AFTER THEIR BS SALES PITCH, THEY WILL TRY TO SELL YOU THEIR ELITE PACKAGE FOR OVER $3,000. YES, OVER $3,000 FOR SHOE INSERTS !!! WHEN YOU REFUSE THIS OPTION, THEY WILL TELL YOU THERE IS A STARTER PACKAGE OPTION FOR $500 ??? BOTH PACKAGES ARE THE SAME !! THE ONLY DIFFERENCE IS THE WARRANTY - 6 MONTHS VS. LIFETIME.. A LIFETIME WARRANTY FOR SHOE INSERTS - WHAT A JOKE !! THERE METHOD FOR DETERMINING WHAT ARCH SUPPORTS YOU NEED IS ALSO VERY FLAKY.. YOU CAN GO TO THE POWERSTEP WEB SITE, DO THE "WET TEST", AND GET THE SAME AND PROBABLY BETTER RESULTS. THE SALES ASSOCIATES ARE NOT MEDICALLY QUALIFIED TO DIAGNOSE ANY FOOT PROBLEM - ALL THEY CARE ABOUT IS GETTING THE HIGHEST COMMISSION FROM A SALE. SAVE YOUR MONEY AND GO SEE A LOCAL PODIATRIST. THE GOOD FEET STORE IS A TOTAL FRAUD !! AVOID THIS STORE LIKE THE PLAGUE AND GO SEE A GOOD, LOCAL PODIATRIST WHO CAN PROPERLY DIAGNOSE ANY FOOT ISSUES THAT YOU MAY HAVE. THIS IS A MARKETING SCAM AND A TOTAL JOKE !!! BUYER BEWARE !!!

I want to share my experience with The Good Feet Store so others can make a fully informed decision before committing. While the overall concept and process were explained, my concern lies more with the in-store sales experience. I felt that the approach was overly pushy, particularly when it came to financing. At one point, the salesperson took control of the phone during the credit application process and directed what to select, emphasizing how easy it would be to pay off. This made me uncomfortable and felt more like pressure than guidance. There was also a strong push to add on additional products, such as shoes, even after I clearly stated that I was not interested in them. For a purchase at this price point—around $2,000—I expected a more personalized, customer-focused experience rather than one that felt driven by upselling. Additionally, while the system is presented as a multi-step, customized solution, I did not feel that the three-step insole process was tailored to my individual needs to the degree I expected. I followed the instructions provided, but unfortunately did not experience the level of relief I had hoped for. This may be a solution that works well for some people, but I would encourage potential customers to be mindful during the sales process. Take your time, ask questions, and don’t feel pressured into financing or add-ons that you’re unsure about. Buyer beware: for a significant investment like this, it’s important to feel confident not only in the product, but also in the level of care and professionalism you receive during the process.

Complete scam!

don't fall for the friendly sales tactic sure they act nice but scanned me the wrong heel arch saying i had high arches and at 1500 was ridiculous I didn't pay but I went looking for high arch replacements only to have terrible ankle pain, switched to flat arches and the pain decreased. They have no idea what they're talking about and just take advantage of people's pain

Too bad that zero rating isn't offered. I should have left the store when a piece of carbon paper was used to step on to diagnose every condition from head to toe. Their products are at least a hundred times more expensive than from Amazon, etc! They simply wear you do down with double talk when the customer has a complaint or requests a refund. I thought that I was a smart consumer. Oh well, they got me once. I ended up throwing them away. They were so painful. Best advice is to stay away.