The Good Feet StoreReviews of goodfeet.com

My husband had achy feet and hearing the advertisements on the radio, it seemed like a good idea--$1500 for a non-returnable product that makes your foot condition much worse is not a good plan. The high pressure salesperson made us believe these off-the-shelf orthotics were custom fit based on footprints was at the very least misleading. We are stuck with inserts we can exchange for new ones to try to correct the fit, but it's a bad plan to purchase a misleading product in perpetuity. It was an expensive lesson. Just say no!

The Cranston, RI store has caused EXTREME distress to an elderly, nearly 90 years old, couple that I advocate for. Their sales process is intended to deceive and pressure potential clients. They prey on the vulnerabilities of people in pain. First... they removed/ripped out the insole of the Prada shoes she came in with (did not return them)rendering them useless. Then they were told that they could not give them a price upfront. They needed to sign a contract to get the price. Being a more trusting generation, they did that. They were not given a copy of that contract. The first time they heard $$$$ was at checkout. Nearly $6000!!!! At that point they were embarrassed and too polite to object. Please do your research before visiting this shop. D rating at BBB.

Overpriced scam! They will sell you a system of at least 3 pair of soles, each set is a little over 500$, these did nothing for me and actually I had new back pain from them! There is a no refund policy! Save your money! Or go to a podiatrist! These come straight off the shelf! They are not custom!!!!

Scam, high pressure, they had us wait 60 days before we could get a refund. The supports cause more pain. After the 60 days they would not give us all the money back making us pay for foam cushions that we never used that probably cost them hardly anything and charged us $125.00.

Huge waste of money and my feet still hurt. Nothing is refundable, not even the unopened packs of compression socks that I didn’t want. Don’t fall for the diagnostic gadgets and smooth sales pitch. Staff are not podiatrists and don’t have the professional skills or training to correctly diagnose problems. A custom orthotic costs half the price, stands a better chance of actually working, and could be claimed on health insurance. Stay away from The Good Feet Store. I wish I had.

I was told that their product would help with my foot pain, it actually got worse. I could not have their arch supports in my shoes for longer then 15-20 minutes. I called the good feet store in Lansing Michigan multiply times, and nothing calls went to straight music, then after the 5th attempt at calling I got an answering machine, I left a message, no response, no one called me back. They charged me for products that I did not ask to purchase, they made me believe they were free.. included in the purchase.. 3 pairs of ankle socks $47.97…3 inserts $87.97 and 3 arch activators $57.97.. I asked for none of these .. not to mention the charge of $434.99 of each of the 3 arch supports.

This is NOT a store as there is no choice of a product. Its little booths, no actual shoes. Very misleading commercials. I went to the Glastonbury “store” and left when I realized what it really was: a place to buy arch inserts for shoes.

The Good Feet store employees do a wonderful job of building a rapport and trust with you as they go through the motions of analyzing and measuring your feet. They makes several lengthy trips to the back room to make you think they are really doing some custom work for your particular foot problem. I wish I had read these reviews before I went because I too was suckered for $1750 for three pairs of plastic inserts. I have gone back to the store several times for the same problem, but I have to admit that the inserts have made a significant difference, but certainly have not eliminated the problem as promised.