The Good Feet StoreReviews of goodfeet.com

Went to the Good Feet Store in Lone Tree, and they took an "Ink" print of my feet and claimed "you have flat feet" and you need this 3 Step Program. I bought into the program for myself and my wife, and spent nearly $3,400.00. After they charged my credit card, they handed me a not to sign that stated, "absolutely no refunds" only another in store credit good for 30 days. Then they offered me 2 pairs of Socks that they claimed were "Free", then charged the credit card for another $30.00 for the socks. It has not worked, and will never work to correct the feet issue I have, and my Doctor has told me that I just went to the wrong place to help with the feet issues, and recommended another store and brand which has worked. This good Feet Store in Lone Tree is a con, and never, ever walks into their store, unless you want to be an easy target for a bad product, a dishonest business policy, and overpriced cheap, plastic inserts.

I walked in thinking I would probably spend $200. WOW......I was shocked when she took the laminated price card out. They want $2100.00 for their inserts....LMAO.......These are nothing but pieces of plastic. They are not even custom made. I told her this is stupid and left. What a scam! They are trying to take advantage of someone's pain or medical issues. This should be illegal.

Please don't make the same mistake that I did! My experience with The Good Feet Store is the the top 5 of THE most expensive mistakes I have ever made in my life, and I'm ashamed to admit that I WASTED money on a product that not only hasn't helped, but actually made my feet hurt more! I should have known better, but I was desperate. I have planter fasciitis in my right foot, and it's extremely painful. I had already been to my podiatrist, and he gave me a shot to relive the pain. That lasted about a day. So, I had been limping along, trying to keep the pressure off my foot, when someone suggested The Good Feet Store. As I mentioned, I was desperate. The good. I will say that the store in Lynchburg, Virginia was clean, open, and inviting. The sales people were friendly and accommodating. There were quite a few people in the store on the day of my visit, and everyone was treated nicely. The bad. I won't get into the process of what they do, but I walked out of that place with the extreme hope that my foot pain would be relieved and my banking account considerably drained. I could have gone on a cruise for the amount of money I threw away. When people ask me how much I spent, I'm embarrassed to tell them. The ugly. You can't get your money back. Nope. You can exchange the inserts for another model. (And I did a couple of months ago.) I tried the newer insert, and it felt "ok" for about 5 minutes, then the pain started again. I have tried to complete the "suggested adjustment schedule" 2 more times before I gave up. Not only did my right foot hurt more, but my left one started hurting too. All in all, I have an expensive bag of “stuff” that I can't use, and I get extremely angry every time I have to move it around my closet because I think of all the things I COULD have done with the money. Take my advice. Think very carefully about what you expect from this place and how much you are willing to pay for.

These are not custom made orthotics. They make you feel like you have to buy all of their inserts in order to get relief. I spent 2K on these inserts and they don't give me as much relief as the Walk Hero inserts that were less than $60. You have to change your orthotics from Good Feet store at least 3 times a day. I don't have time for that. Go there if you have money to burn but I won't go back!

It is a Rip off Paid $1700 does not work I wore them for a few days it hurt more than ever before Went back for another fit it was just as bad as the first one I could barely walk after I wore them I don’t recommend anyone to go there

I strongly suggest seeing a medical professional before pursuing this option. 8 weeks after starting the program, I was having lateral foot pain and saw an orthopedist who ordered custom orthotics to alleviate the pain and swelling from the arch supports. I am now out a significant amount of money and could have had it mostly covered by health insurance if I had seen a professional in the first place.

Peter was very nice, explained everything but kept avoiding pricing whenever I bought it up during an hour long waste of time free fitting appointment. That was a red flag for me. During the fitting, he kept introducing new products (compression socks, foot massager, "house shoes", sneakers). Then the drop dead moment: Out he comes with a laminated pricing card with what I thought were mortgage payments! He immediately went into a pitch to scan a QR code to see if I pre-qualify for a credit card so I could make payments without interest. The biggest red flag came when he said store credit only. Told him sorry I couldn't afford it and tried to get out of the store. He did he best to keep me inside, but I escaped a $1,500.00 charge for a product I'm finding is overpriced and harmful to many people who purchased and used them. I was stupid to bother going there without doing the research!

Be upfront with the cost!!!!!!! and be honest. If you yourself believe in your product then offer an honest refund policy and not just a worthless store credit. Your product not only did NOTHING you claimed it would, it caused worse problems that required discontinuing use of the product all together. Wish there was less than a one star rating. Sophisticated Scam