The Good Feet StoreReviews of goodfeet.com

DO NOT go to the good feet store!!! Spent $1700 8 months ago to find out today by a Orthotist that the inserts do not even fit my feet. The Orthotist sells inserts for $225. Apparently the good feet store as has tons of lawsuits filed against them. They are nothing more than salesmen that preys on people desperate for some relief. The free foot mapping thing does absolutely nothing, they just run to the back of the store in their huge stock pile and bring you some hard plastic back out to put in your shoes. Lesson learned the hard way and $1700 less in my pocket. I have to leave 1 star but it needs to be a zero.

Stay away from this store. No only did they put through a lot of drama with credit approval, the price of the loan was $4000! Plus, you don't even choose your own shoes? Bad place, its a scam!

My left foot was in so much pain I could hardly walk! A loved one said "you need a shoe with better support. Maybe a good sneaker will help. I went on the hunt for a pair of good support sneakers which brought me into the Good Feet Store. What did I bag? $2000 worth of orthotics and a pair of good support sneakers. Why? Because I was in pain, desperate to have relief, and was told by a Good Feet Specialist that my pain was related to my lack of arch support. What did I know? I'm not a foot gal... I just walk on 'em and dress them up in pretty shoes! Well those orthoics didn't help to reduce my foot pain. I made an appointment with my GP and then the podiatrist after not getting any relief. After seeing my podiatrist I learned that what I have wrong with my foot wouldn't be helped by those $2000 orthotics but the shoes I bought were good and he could recommend a couple of brands that make good support flip-flops (my favorite shoe on earth) that I could get for less than $100. As long as I don't go around barefoot, I'll be good to go for about 1/10th of the price of the orthotics. I thought, well I'm within the first 30 days - I'll just get a refund; it isn't like these orthotics were designed for my feet. And this is the last piece of why I'm writing this review; not because The Good Feet Store is an inherently evil store; they're just not exactly on the up and up either. I don't know about you but when I'm in pain and the promise of relief is on my foot so to speak, I'm not listening well. Again, my own fault. But here's their return policy: Within the 1st 30 days you can return the orthotics.... for store credit or exchange only. Store credit only on $2000 worth of merchandise that isn't even custom? I must have really been in pain that day because if I hadn't been, I doubt there's any way this sale would have been made but no matter, store credit only on my $2k - that's still quite a racket. What I spent is entirely my own fault - I was in pain and looking for an immediate solution, hoping it was just poor support shoes I'd been wearing. My bad. But The Good Feet Store distinctly remind me of snake oil salesmen. Knowing the product won't help, they sell it to you anyway.. I hope to share with you things I learned the hard way: I went to my podiatrist and he wasn't surprised at what happened at The Good Feet Store. He said "you're in pain and they do their razzle/dazzle and bam! you've bought $2000 worth of orthotics that aren't even custom to your feet." 1) the Good Feet Store implies the arch supports are personalized to your foot but in reality they are not. There are apparently a set number of "arch styles" if you will. They pick the one closest to your foot and voila! box is brought out of the back - personalized to your foot but customized and personalized are not necessarily the same thing. And I think they know that... 2) DO NOT GO when you are experiencing foot pain. You will make foolish decisions just to stop the pain. And buying at this store when one is in pain can be a very foolish decision, financially speaking. 3) If you really want to purchase these orthotics, see your podiatrist BEFORE you purchase anything from the Good Feet Store so at least you know you really need these particular orthotics and your money will be well spent. While I can't get back my own $2k, hopefully this review helps someone else keep theirs so now I can sleep at night because surely something good came out of this unpleasant experience....

Cannot begin to say how stupid I was, but like so many others on here, I was hoping for some relief from foot pain. Sales person was nice, but price is not provided until the end and even going the lowest available cost, was still obscene. And after weeks of trying to work with the program, I finally gave up as it was causing me more issues than when I started with.

straight crooks they sell garbage they catch you at a weak moment in your life especially when your a person who is on there feet all day and there is a no money return policy which is wrong just store credit I totally regret ever going there I only gave it one star cause they won’t let me give zero

I went to the good feet store in melbourne fla. The salesman was kind and helpful however at the end of the presentation came the shocking news of the price. I had no problem with the salesman. The problem was the practices of this company. They are unfare and prey on people who have feet that hurt and are desperate for a solution. Once he built my custom kit and told me the price I was shocked. I did bring my own new shoes so there was no pressure from him to purchase a pair of there shoes. The $1200 price tag was wrung up at the register. Once it was complete out came the yellow paper explaining how certain states follow a no return policy with a 12% restocking fee. This is outrageous and should be explained at the beginning. I am not satisfied with them at all. One foot is great the other is painful. I walk 3 miles per day and am currently unable too because of the pain in my right foot. This company preys on people who come in to get relief from the pain in their feet. There should be some sort of guarantee. Stay away from them unless you can get some sort of refund if they don’t work for you.

A waste of $2,000. Yes, you read that right, these things cost nearly $2,000 (including tax). I got a pair of Brooks running shoes with them, so I could have spent a bit less, roughly $1,800 instead (including tax). I could have had custom orthotics made at a doctor for 1/8 the price. AND there's no returns accepted. Had I read a review before going in that it was going to cost me $2,000 and I couldn't return them under any circumstances there's NO way I would have even gone to the store. Hopefully this saves some people the time and hassle. The woman who helped me there was super nice and very helpful, so this isn't a negative review about her. But the reality is that they aren't "custom" arch supports per se. They aren't molded for your feet, they just give you a proper size. You can go back and change them out, but for 2 grand that should be the case. They sell you 3 different versions of the supports, I'm pretty sure that's just a scheme to make more revenue by the company. One of the versions are only meant to be used for a month or so. So that's just a waste. In the end, I regret buying them and there's no recourse. They make it super clear that they don't do returns. I imagine there's a lot of buyer's remorse so they can't accept returns. If you do go, I highly recommend asking for pricing when you get there. They will spend over an hour with you and then hit you with the $1,800 price tag. It feels a bit shady. I'm probably still going to get custom ones made because they will be perfect for my feet. So, in the end I wasted $2,000 at this place.

I had a recommendation from a person that I trusted; then after the fact I found that the recommendation was based on Radio/TV commercials. She never mentioned the price because it was found that she could not afford the inserts. So, I went to the store buoyed by the rec but totally ignorant of the price. I listened to the spiel... it sounded reasonable. Took my short walk around my chair... no problem (my feet had not complained). But then came the Shock!!! The minimum price out of three options was $1604 (1 pair of socks incl). I reasoned with myself to make the investment in myself. Even after finding that there was a No Refund policy with the exception of an instore purchase; I did it anyway. In short this was the STOOPIDest investment that I have made in my entire life! There are three inserts and I Tried, I Really tried to wear them as directed and it just didn't work out. All three of the inserts incl the astronomically expensive Footpad wreaked havoc on my feet. It was beyond uncomfortable; it was Absolutely PAINFUL! I stopped wearing them almost 2 weeks ago and both my feet and ankles still Hurt. As for the in-store only refund I guess that my choice will be lots of socks; and a Foot Massager (smh). Hopefully, I have said enough for at least one person to be spared the time and expense of the Good Feet Store. In doing so I would feel vindicated because I would have been in my mind fully refunded saving another person from throwing money away. There is no way possible that 3 $450 shoe inserts and an expensive foot pad is going to do anything more than to Bust your ankles, knees; and have you walking like a cripple. BTW, I just purchased a pair of Dr. Scholl's (Custom Fit) shoe inserts from CVS and I can feel the relief already :-)