The Good Feet StoreReviews of goodfeet.com

Biggest scam going!! They are not medical professionals. They are selling insoles for $1500 that are non-refundable. Why?? I did not use them. I don’t want them. Because they wore me down & I signed a stupid document I’m out $1500?????

The sales people will absolutely do whatever it takes to get a sale. I was lied to about how to use the system and bought the product. Caused severe knee pain right away and was unable to get a full refund. My BBB complaint went unanswered by the company so I am out of luck. Do not buy from this scam business.

I would have enjoyed flushing $1700 down the toilet and watch the money spin around.... what a waste. No returns, no refunds. These stupid things HURT my feet... and I tried them for several months before throwing the whole thing out and I'm feeling so much better now. Fancy TV ads, fancy boxing and fancy bags is where my money went.... the cheap plastic inserts (not even custom by the way... ) are in the garbage. Great markup Good Feet store.

HOW DO THESE FOLKS STAY IN BUSINESS???? I gave The Good Feet Store a 1 only because I didn't have 0 as a choice. The 'personalized fitting' consists of the client stepping on a piece of paper! The 'personalized sizing' consists of the employee going out to the back room and grabbing a pair of inserts. If you look on the packaging of the 'personalized' inserts, they state that they fit multiple shoe sizes, both for men's shoes and women's. The last thing they said to me after they took my $2000+ was that the company would follow up with me for a lifetime. That was 4 years ago. Haven't ever heard from them. I did go to the store about a year ago to ask about when I might be getting my follow up call as promised. They blamed this 'misspeak' on an employee they let go. My only satisfaction was that I entered the store when it was filled with customers. And of course I spoke loudly enough so they could all clearly hear me.

DO NOT BUY. Go to a real podiatrist and have supports professionally fitted to your foot. This is a slick sales job with the sales people followoing a script that includes an hour's long presentation and then adding unneeded items at the end, making it look like they are giving you things when in fact they are adding another $240 of charges. They refuse to take anything back even though I did not reopen the box. If I had not purchased the items, which I tried on, they claim that the items are not restocked in the store but sent back to another center to be cleaned or tossed. REALLY. I went in close to closing, was shocked at the price but felt that I could think about it and return them. They will give you NO money back and pretend that they are certified by a podiatrist and have to be trained each year. The manager threw out podiatrist until I made him admit that is not their training.

Went to the Location at Columbia MD. Nice facility - but they were more interested in where I heard about them than what I was there for. I did the measuring thing, waited for the arch supports - then the snake oil started. The guy had me stand, old my hands in front of me and he pushed down very hard which rocked me forward. Then he repeated with my hands behind me - which rocked me. He then had me stand on the arch supports and did it again - but hardly pushed down at all. Then he said see how the arch supports stabilize your body? What a bunch of BS - as if I wouldn’t feel the difference. And I walked out. Should be named the Goodfeet Scam!

A virtual sea of red flags.... The "evaluation" was a carefully orchestrated sales presentation, complete with parlor trick (balance check), suggestive phrasing, controlled timing of price presentation (no prices on any customer literature), and accurate but incomplete info (insoled guaranteed for life ... but no mentioned the fabric cover was not). Classic "old school" Zig Ziglar stuff. On second thought, that may be attributing too much chicannery to Mr. Ziglar. There was a small sign near the register stating customer should get MD approval if they have diabetes. As a test, I mentioned I was diabetic to the "arch specialist". You guessed it - absolutely no suggestion I defer a purchase until I get MD clearance. Used car or Timeshare 101 sales tactics. I am past the point in my life where I finance anything, but the "evaluator" kept talking about "how much per month" to relieve foot pain. The kicker was $1625 (that sixteen hundred!!!) for injection molded plastic. Loads of overhead with the showroom, most likely commissioned sales people, franchise fees, etc. A key part of their business plans is no monetary refunds of any kind under any circumstances. It was not a waste of my time, because I found the experience educational, amusing and a good test to confirm that my age has not yet made me a viable mark for scammers.

20250215 The Good Feet Store Review After spending many hours in The Good Feet Store in Kennesaw, GA, I realized The Good Feet Store does not accept any online coupons except their own store discount on a future purchase (that's only after you purchase their $1,700.00 package for 3-levels of shoe inserts)!! My husband decided to purchase the Level 1 inserts for $600 to hopefully alleviate the pain in his feet. No discount nor after sale coupon was offered. The inserts look used or like a display model.