The Good Feet StoreReviews of goodfeet.com

Is the good feet store a scam? The Good Feet Store is not a medical provider, and many customers report significant disappointment, increased pain, and high costs for what they claim are non-customized, prefabricated orthotics that are non-refundable. Podiatrists and consumers alike describe the store's practices as problematic, highlighting that the "certified" specialists lack medical training, the orthotics are not custom-made, and patients often spend thousands on products that do not address their underlying issues. Key Concerns and Criticisms: • Lack of Medical Expertise: Employees are called "certified arch support specialists," but this is a self-certification with no medical background, according to a podiatrist, Dr. Joel Foster and other doctors. • Non-Custom Products: The Good Feet Store sells prefabricated, off-the-shelf insoles that are fit to your arch, but are not truly custom orthotics made specifically for you. • High Cost: The cost for these prefabricated insoles is often thousands of dollars, a shocking price for a product that a podiatrist could provide at a fraction of the cost. • No Refund Policy: The store has a strict no-refund policy, leaving customers stuck with expensive products that do not resolve their pain and may even worsen it. • Increased Pain and Health Issues: Many users report increased foot pain, bruising, and even back spasms after using the orthotics. Some even found they had undiagnosed stress fractures or tendon tears that needed actual medical treatment, not just insoles. • Misleading Sales Tactics: The sales pitch promises relief, but the product may not be what the customer needs or even the correct type of support for their specific foot condition. What to Do Instead: Consult a Medical Professional: See a licensed podiatrist or foot specialist for a proper diagnosis and treatment plan. Seek True Custom Orthotics: A true custom orthotic, created from a mold of your foot, offers a superior and correct fit for a much lower price than you'd find at The Good Feet Store. Explore Affordable Alternatives: You can find effective, over-the-counter orthotics from reputable brands like Powerstep for a fraction of the cost of The Good Feet Store's products.

Caveat Emptor! Let the buyer beware! Everything is highly overpriced. Please, I beg of you do not waste your money on this garbage! I just wish I had read the warnings from other consumers before being duped by this place. I admit it, I was the patsy, and I was duped. They got me. Those inserts do nothing! That foot massager is $200 cheaper elsewhere! Please, if you read this, don't do it! Don't buy into this racket! Don't let them get your money like they got mine! Be smart, don't be the mark!

I accept full responsibility for being so stupid and impulsive at the Good Feet Store. We were a couple days away from a European vacation with tons of walking. I was having shoe and arch problems and stopped in. I left with four sets of plastic, off the shelf arch supports and accessory items. My bill $2,200. Well they didn't work at all and I was very limited on our vacation. When we came back I went to a podiatrist who was immediately shocked at what I brought in to show him. After getting custom orthotic insoles I'm doing great. Just $2,200 lighter. Don't go here and fall for this come on.

They don't deserve 1 star They must pay people to say how good they are

We went there for heel lift only. Checking out the counter was cluttered. We wanted a heel lift only. They cover the amount of the ticket while you are crowded by sales people and they have their finger on the ticket saying to "sign here" and "initial here". The counter is cluttered with bags and papers. The manager of both the Shreveport LA store and the store in Tyler, TX…John Schwartz, was not there.He is at the Shreveport store on Mondays, and we went on a Monday. My wife never saw the thief. Just employees who were suddenly all around the cash register. They take advantage of elderly people. My husband signed the receipt as they crowded him and said to initial the receipt. We called the next day and talked to the store manager, and she said that she had to talk John Schwartz, the area manager and said we wanted to return everything. She said he would call. He did not call back. I went back the following day, and John Schwartz was there and returned all the items except the only thing we wanted…the heel lift (it fell apart after two days). The store manager told our credit card company that we had not returned anything. The total ticket was nearly $2,200.00. So many people have been scammed and too ashamed to admit it. A little piece of plastic, not custom made, is not worth $450.00 and we never said we wanted any of that stuff. They threw four of those cheap plastic arch supports in the bottom of the bag and each one is $450. Why would a customer want four in the first place? My wife was not the customer. They are one size fits all. It is cheap plastic merchandise. On a shelf. Not custom fitted We cannot understand how they are allowed to continue scamming so many people. And why the credit card company (Bank Of American) believed him over us. I can only assume people who work there are ex convicts who cannot get another job and will lie for him. Like the owner said he was there the day of the purchase. And he was not. He told our credit card company he was in a "booth" with us. There is no booth. He said he met my wife. When I returned the merchandise she was not with me. And he was not at the store the day we got conned. We have contacted the Attorney General, The Federal Trade Commission, the BBB, Facebook, etc and no one has done one thing….while people keep getting scammed. We worked too hard all our lives to be scammed by Good Feet Store & John Schwartz and their unscrupulous business practices. We can provide a copy of the letter John Schwartz sent to Bank of American saying how he explained prices, etc. They are in on it too. I am 76 and my wife is 74. I turned wrenches all day on my job….and my wife walked a mail route. We have no foot problems. I just have one leg a little longer than the other. Why I only went for a heel lift. John Schwartz needs to be jailed for deceptive trade practices and conning people out of thousands of dollars.

They are just salespeople that say that they're professional just run!

It's been 2 years now I've suffered from hip and foot pain caused from the use of the products. Tried to get help from them and all contact was cut off when I ask about working something out for a return. No one even contacted me regarding the complaint. $ 2400.00 they took from me and crooked credit card company Care Card Synchrony told me I would get a refund but closed the claim without any notice to me not once but twice, the second time they contacted me and offered to open the claim again. After second week of using the product I hurt so bad in my hips I wasn't able to leave home, encouraged to go back again when I got better and made it even worse. Every morning I watch the news and see the Good Feet commercials and am reminded what they have done to me and others is how they can afford such advertising programs. I tried contacting BBB but the case was closed with no response from so called Good Feet.

I would give them no stars if it were an option. They claim this is designed by a doctor, however they don’t have a doctor in house that can evaluate your feet. The sales person also claimed people can go through their insurance to cover the purchase. This is FALSE! You need a doctor to prescribe them and the claim also requires a doctor's NPI number for insurance claims. Good Feet cannot give you that. I went to my doctor after purchasing inserts at Good Feet and was told to stop wearing them immediately. He also said the paper you stand on that shows your footprint does nothing. This is a scam. You need a doctor to evaluate what your foot issue is and prescribe accordingly. Stay away from Good Feet. It's a scam! They should change their name to Bad Feet Store.