The Good Feet StoreReviews of goodfeet.com

I was experiencing pain on the outside of both of my feet. My orthopedist diagnosed me with bunionettes and recommended that I get shoes that would significantly provide arch support and redistribute the weight on my feet. I decided to check out the Good Feet Store. The clerk took a good deal of time measuring my feet to tell me my shoe size (it was the same as I already knew). Then she checked and there were no shoes in my size. Then she demonstrated a three set of inserts that were to be worn with different types of shoes. I tried them in my shoes and they did make a difference. Then the pain moved from my feet to my wallet. The inserts were almost $4000 and I constantly had to change them based on the shoe I was wearing. These were manufactured inserts. The cost and inconvenience were ridiculous.

The pain in feet makes you feel that this garbage is very helpful. Good feet is a real scam and my feet and back hurts much more than when I arrived to the store. Psychologically you fall in this perfect ripoff. The employees take advantage of your pain to convince you that they are the perfect solution for your pain. Avoid any Good Feet store since they know how to convince you. If you buy you'll regret it.

Whilst the staff are lovely and the store is appointed as if you've stepped into a medical specialist's office the business is anything but based on my experience and opinion. The business makes claims about the products being clinically and medically proven but the inserts are not registered with the TGA and before any pricing is given the staff will have you sign a standard form contract stating that you acknowledge they're not medically trained. The products are advertised as custom fit, however the business will state that they are simply non-prescription retail supports that their team have been trained to fit. This runs contrary to the comparatively high cost ($3600 for the basic package) which would imply quality. If you attempt to return the products because you find they're not fit for the purpose you declared due to the product causing actual pain and not just discomfort the business will state that a return or refund is not available because the product is not faulty. This refund policy was not declared to myself during my purchase and was only found on the receipt after completion.

Went in looking for pull on arch supports like Strutz Pro. They tried to give me some line of BS that I had to be measured in all this. I knew it was a scam. Amazon sells these pull on arch supports. I have such high arches. It takes two on each foot.

The company could improve by lowering the price (to one-tenth of the price, which is what they’re worth), offering a variety of products, and not scamming. They put you on a vibrator (for both feet, available on Amazon for $200) which makes the inserts feel great. They won’t feel great when you wear them the next day, they’ll feel like rocks in your shoes. And EXPENSIVE rocks! Over $2000 for this product, which doesn’t work.

Trying on the insoles they hurt my feet worse then they already were. He of course tells me it will hurt because of my foot not being right. By the time I left the store my feet were tingling and hurting. They are not custom made to your feet. They are machine generated numbers based on the imprint you made. He sure tried his best to sell me a pair. I flat out told him im not convinced and I dont see them helping.

It only takes a short time interacting with this company to realize you represent profit and nothing else. They do not care about you as a Lifetime Customer despite what they say about solving your pain. Calling $5 worth of high tensile plastic a “medical device” is the ultimate con. The real shame of that is preying on people in pain, many of who are seniors on a fixed income. You’ll pay over $1,500 to get their recommended package — a few pieces of plastic with a 5,000% mark-up on "cost-of-goods!" They literally do not care if you walk away unhappy and will not issue refunds. The assumption is there are enough “new” customers who don’t check social media before visiting the store. They care more about making a sale than the damage they do to the Good Feet brand. Here's the bottom line: Companies who believe in their product and sales process offer Money-Back Guarantees because they care more about happy customers. Instead, Good Feet touts a "Lifetime Warranty" that costs them a few dollars more of plastic. They can't offer a Guarantee because they know when you get home you are going to have buyer's remorse from being manipulated. The idiocy of that is they have to work so hard during the sales process because they have so few (legitimate) positive reviews. All of the one-star ratings are not an accident folks! Please … save your money and visit a professional.

My mother 86 years old when for her need pain. Quote 1700 dollars. They use personal information to scam people, and credit card. They take advantage of elderly people. I think media should stop advertising this stores. They are stealing from the people in pain.