The Good Feet StoreReviews of goodfeet.com

The company is based on a bait and switch scam. They claim to be able to help you yet no one is medically trained or qualified. They claim to be qualified but they are only sales qualified. They use an insert and shoe that you try in the store, which actually feels rather good. They then give you a set of premade products that are not right for your feet and are not even close to what they allowed you to test in the store. In my case trying to wear the ones they sold me for more then five minutes hurt my feet so bad that it took two days of not wearing them for the pain to subside. They try to sell these at an inflated price. You could get professionally made inserts for less than half the price. Ones that will actually do what they claim theirs will do. They have a no return policy so I am stuck with high priced inserts that cause more pain then going without.

If I could give a negative review, I would. I was in the store yesterday and bought the package for $1800. I was given a foot massager and special sneakers to wear. It did give me some relief. I came home and followed all the instructions. I woke up this morning with major pain, and the inserts were not touching the pain at all. I called after having the inserts for 12 hrs and was told no refund. I told him I was very disappointed and the manager said "ok, we can exchange for other inserts" That was it. STAY AWAY!!

I made an appointment. When I came into the store, they asked me if I had an appointment. I said yes and they said well it’s gonna be a while because they have two people waiting here that had appointments and they also had people that walked in. I told them I would go shop for a little bit and come back. I came back 1/2 hour later and there was not much progress. They still had two people waiting that had appointments. I mentioned to them that if people have appointments, they should have enough coverage to cover those and other staff to cover walk-ins if needed. It turned me off so much that I would not go back to the store and I will not recommend the store to anyone.

The company is privately owned, and, therefore, does not have to disclose profits or the amount of money spent on advertising. They obviously spend a lot of money on advertising, because the ads are so frequent. This indicates that the cost of the products is very inflated. When I went in, after a little of the marketing presentation, I asked what it would cost. When he told me the cost, I laughed, stood up, and told him that he should have started with that. They play on people's pain. Shame on them.

The sales person took some kind of print I stepped on of my feet. She made me believe I was getting custom made high dollar top of the line insoles. They were actually prefabricated cheap insoles. I told her I had fibromas and couldn't have pressure put on them. She told me she seen people in worse shape and only 2 percent of them the insoles didn't work. She seemed so sincere and knowledgeable. I paid almost 1700.00. My feet hurt so bad after wearing them for a 6 hour shift. My ankles swelled because trying to stand sideways on my feet to take pressure off my fibromas. My fascia on my heels hurt too. I couldn't walk into see my podiatrist had to go in wheelchair. He gave me shots and wrote me a note for the good feet store stating those insoles not appropriate for my condition. The customer service lady was very kind and helped us get a refund. But the store people were awful to put it nicely. They wanted me to go for more fittings even when I went in and was in tears telling them about the pain and missing work not being able to walk. They just care about sales not people's pain.

Make sure you check the reviews of the store before heading in, several complaints and lawsuits for false advertisement and product

i purchased this 4 years ago they told me they were for life but about after a year i went back for a replacement the only thing they did was gave me a pair that they had changed out with someone else so i went with it then i went back today after another year same thing no new ones and only changed out one pair used ones again then on top of that she tried to get me to buy a pair of cushions for 50.00 something i know i can get from walmart or amazon for much less!

Charged an elderly woman over 3000 $ for inserts . When she couldn’t pay it off in 100days. They had her sign up with a leasing agreement. Which if I (her daughter) did find the payments she was making - $385 per month- after she had already paid 3411.85$. The total cost would have been $6935 for shoe inserts. Once they were done scamming her. That store should be ashamed taking care advantage of people old or young. There are no inserts that should cost that much money.