Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!
Good Dog (gooddog.com) has 3,375 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
gooddog.com
Website
gooddog.com
Category
Pet Services
Listed on Five Star Index
2026
About these reviews
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The company replied to 10% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I had an outstanding experience with my Sheltie’s breeder Andrea, from start to finish. Communication with Andrea was excellent throughout the entire process— she was responsive and genuinely invested in making sure I felt informed about my puppy every step of the way. Any questions we had about my puppy’s development, health, or temperament were answered promptly and thoughtfully. It was clear how much care, knowledge, and pride she puts into raising dogs. I felt completely confident and supported and couldn’t be happier with our sweet puppy. I highly recommend Andrea to anyone looking for a puppy.
WC
Warren C.
The platform was designed to be very…
The platform was designed to be very helpful in finding the exact dog I wanted. Also Jina from Good Dog Doodles was so informative and helpful in preparing to bring our little guy home! They really made my doggy search such a pleasure.
NM
Nancy M.
It was safe and a lovely experience…
It was safe and a lovely experience with the owner and the whole experience was easy and I would highly recommend! This app!
SH
Sherman
Excellent breeder
Excellent communication. Home raised and socialized. Excellent records. Excellent selection of sire and dam.
KE
Kellie
Charlie - Amazing Pup
Charlie (aka - Rocket) is a very sweet, rough and tumble, French Bulldog, with a great personality. It is apparent that he was loved in his home and was being socialized which is extremely important in raising dogs. The breeder was very accommodating in meeting us to pick up our newest member. I had trust in the experience via a third party.
MI
Misti
Everything you need in one place!
Good Dog made finding our new pup a breeze. Our breeder was fantastic and communication was clear and timely. We just picked up our sweet girl a day ago and she is already so well loved.
DE
Deanna
I Was Scammed by a Negligent, Unethical Breeder
I contacted Good Dog in regard to opening a case against a breeder that I found through Good Dog. I contacted the Good Dog support team to report the problem. They sent me an interactive form to fill out along with detailed instructions about the correct procedures to follow and documents to include in my claim. Jenny Forth, owner of World Class Class Cavaliers in Hollywood, Florida, offered me a voluntary refund when I contacted her through the Good Dog website to inform her that I had opened an investigation with Good Dog. This offer was a complete reversal from her previous attitude. It is now March 21 and I have been arguing back and forth with her since November 26. When I emailed her through the Good Dog website to inform her I would be sending a complete file of my puppy's medical records (this action is required by Good Dog, one copy for the investigation team and one copy for the breeder) she did a complete turn around. Once the refund was initiated, the investigation was halted. In my opinion, I think her sudden cooperation after so many months of stubborness indicates she is hiding something that she doesn't want the investigators to know about. They can't prosecute her legally, but they can ban her from selling through their site. She required me to sign a contract agreeing to remove a scathing Yelp review I posted about her before she would issue the refund. (This is not Good Dog's policy.) I didn't think that was fair, but I signed just because I needed the refund. I still would not trust her or recommend her. I purchased two purebred Cavalier King Charles Spaniel puppies from her on November 18, 2025. They are litter mates. Both were born September 10, 2025. I noticed a week after bringing them home that one of the puppies was wheezing and coughing. She seemed to have trouble breathing. I contacted Jenny to ask if this was normal. Should I take her to the vet? Jenny brushed it off and told me not to worry about it. I told her I saw blood in the puppy's stool. She wasn't concerned about that either. I took my puppy to an urgent care vet on November 26 and was then referred to a 24 hour emergency vet and rushed there the same night. My puppy was diagnosed with pneumonia. Nothing to worry about, right? I contacted Jenny while I was on the way to the urgent care vet. She told me not to trust the vet's recommendation for antibiotics. She told me what the vet should prescribe. Not because of allergies or negative reactions or anything like that. She just said she knew what worked and what didn't. When I told the vet what she said, he asked if I really trusted her advice, given the fact that she didn't think the puppy was sick in the first place. I thought he had a valid point. If I had followed her advice, my puppy would have died. I could not submit a claim to my pet insurance provider because the policy was not active yet. I was still in the waiting period. I contacted Jenny to ask if she would reimburse me for some of the cost of the vet bills, since the puppy was obviously already sick when I got her. She took no responsibility, offered no compensation, and showed no sympathy. She said she didn't cover medical expenses. That was in the contract I signed. (I would not have signed had I known.) She seemed to have missed the whole point, that it was her responsibility to make sure the puppy was healthy before she rehomed her, especially before any money changed hands. I told her that since she didn't cooperate with me, I would be contacting Good Dog. In response, she offered to board my puppies for free, or sell me another one at a discount. I was outraged at the combination of ignorance, arrogance, and downright stupidity she displayed. Since then, my puppy has been hospitalized twice. She is now an outpatient on antibiotics. Her diagnostic tests, x-rays, hospitalizations, and treatments have cost thousands. The refund I received was not enough to make a dent in the bills. She tested positive for Bordatella, Coccicidia, and Giardia after the breeder (Jenny Forth) said she was vaccinated and dewormed. One of the vets who treated her said she was sure she was already sick when I got her. She wasn't sure she would make it. Fortunately, she did. I am still paying the debt. Jenny Forth is still allowed to sell puppies through the Good Dog website. Unfortunately, there is nothing I can do to stop her. I have heard from one other person who is seriously considering a lawsuit against her after having a very similar bad experience with TWO sick puppies he purchased from her. (NOT through Good Dog.) I am sorry to say I cannot recommend Good Dog as a platform, since I don't think the Good Dog team makes enough effort to screen the breeders to ensure they adhere to ethical standards.
Response from Good DogJan 1, 2026
Hi Deanna,
Thank you for reaching out. We take every experience on Good Dog seriously, and we’re glad that our Care Team has been able to connect with you about this situation and support you through next steps.
We take enforcement of our standards incredibly seriously and have a process in place to ensure that our standards are being met. We understand you were able to connect with our team directly already to take the first steps in this review process, so we can gather more details and thoroughly investigate this case.
We'll be on the lookout for your email with documentation for our team to review, and we’ll be sure to keep you updated as we move forward with next steps. In the meantime, please don't hesitate to reach out to us at [email protected] if you have any other questions or if there's anything else we can help with.
Warmly,
The Good Dog Team
CD
Cameron D.
Good Dog is Stellar!
It was a pleasant and smooth process from start to finish! We were connected with the most amazing and professional breeder who we interacted with in the process of finding our furrever friend and new family member. Good Dog ensured us we wouldnt be scammed, and they're criteria for breeders put us at ease with the professional practices. We are so grateful to Good Dog, we love our furry baby!