Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!
Good Dog (gooddog.com) has 3,375 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
gooddog.com
Website
gooddog.com
Category
Pet Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 10% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Easy to get my puppy. I went to the airport and picked her up from a pet nanny when she flew in. Pup was healthy, vet cleared her. Nancy the breeder with Gift of Gods Favor was easy to work with and polite. Puppy is very smart.
AN
Angelique
Breeder vetted to make sure puppies are…
Breeder vetted to make sure puppies are healthy. Totally worth the small fee.
SM
Salvador M.
Nomadic Reds on Gooddog
Gooddog has brought me tons of buyers and traffic. Their advertising has worked well and am very appreciative of the service
CW
Catherine W.
Good Dog is a trusted platform that…
Good Dog is a trusted platform that screens applicants and sends them to our program, Pacific Northwest Pomeranians LLC. We appreciate the added security.
SS
Sultry S.
BREEDERS BEWARE.
I am a breeder and my recommendation is to choose another platform to market your puppies. The team lacks good customer service. I have my dogs listed on other platforms such as AKC and Puppy Spot. This platform has by far the worst communication. They make decisions without even talking to the breeders or clarifying. Their policies are obscure and will absolutely ban you arbitrarily without even checking the circumstances. Getting their compliance department on the phone is NOT possible. Please read their policies carefully they will take down a listing without any explanation or opportunity for you to explain. WORST WEBSITE I Have ever dealt with in terms of customer service from a breeders stand point.
Response from Good DogAug 18, 2026
Hi there,
Thank you for taking the time to share your feedback. We take concerns like this seriously, and we're sorry this hasn't been a positive experience for you.
We'd like the chance to look into what happened, but we aren't able to find a Good Dog account associated with the details provided in this review. We'd genuinely welcome the opportunity to connect, understand your situation, and see how we can help — please reach out to our team directly at [email protected]. Supporting the breeders in our community is important to us, and we'd love the opportunity to do that for you.
Warmly,
The Good Dog Team
KA
Kat
Overall
Overall, my experience was user-friendly, straightforward, and efficient. Updates were easy to make, and payments were handled smoothly. When I called for clarification, the person who answered was very helpful, knowledgeable about the policies, and addressed all of my questions clearly and professionally. One improvement would be allowing messages to be edited or deleted within a short window, such as one hour, while keeping older messages permanent for record-keeping and future reference.
RH
Ruth H.
Breeders not well vetted
I joined Good Dog because I believed the platform carefully screened its breeders and that this would provide a higher level of professionalism, transparency and accountability than searching for a dog through ordinary online listings.
Unfortunately, my experience with breeders I have encountered through Good Dog has been extremely disappointing.
I traveled from Colorado to South Carolina specifically to meet an adult Labrador after extensive conversations with the breeder about the temperament I was looking for. I was repeatedly told the dog was well socialized, loved people and was affectionate. When I arrived, the dog I met was extremely fearful, cowering, avoiding eye contact and uncomfortable interacting with unfamiliar people. This was temperament information I absolutely would have wanted before spending thousands of dollars and traveling across the country.
I subsequently communicated with another Good Dog breeder about an adult Labrador. There were lengthy discussions about the dog’s price, including pressure around availability and a deposit before I had even met the dog. We ultimately scheduled an appointment to meet at the breeder’s home. We arrived at the confirmed time, knocked and waited approximately 15 minutes. No one answered the door or contacted us, so we left. The breeder finally appeared after we were already gone.
These experiences have left me seriously questioning what Good Dog’s breeder screening and approval process actually guarantees a prospective buyer. A polished profile, health-testing information and positive reviews are useful, but they do not necessarily tell you how accurately a breeder represents a dog’s temperament or how professionally that breeder will conduct themselves.
I strongly recommend that anyone using Good Dog do their own extensive due diligence, meet an adult dog in person before paying a deposit whenever possible, and not assume that being approved by Good Dog is, by itself, an assurance of the experience you will have with a breeder.
Response from Good DogAug 17, 2026
Hi Ruth,
Thank you for taking the time to share this. We're sorry these experiences fell short of what you were expecting, and we understand how disheartening that is after traveling so far and investing so much in the search.
Every breeder in our community must pass our screening process and meet our community standards before joining Good Dog. After a breeder joins, we conduct routine check-ins to ensure continued compliance with these standards.
We understand the breeder you traveled to meet shared that with adult dogs there can often be an adjustment period, as they take time to become comfortable with new people and a new routine.
That said, our team would love to better support you on your search to finding your new best friend. Please reach out to us anytime at [email protected] so we can learn more about what you're looking for and recommend breeders who might be a better fit.
Warmly,
The Good Dog Team
DP
Dr. Phyllis M.
A Secure, Transparent, and Breeder‑Friendly Placement Platform
This platform provides a secure and well‑managed process for screening potential buyers and handling financial transactions. The fee structure is reasonable, with no percentage taken on the first puppy and a fair 6.5% thereafter. The breeder profile section is especially valuable, allowing breeders to present detailed information about their experience, the parent dogs, and each puppy. This level of transparency supports informed decision‑making for buyers and reflects a thoughtful, well‑designed placement system.