Denise S.
Priceless, Devoted Customer Service!
I've purchased several pairs of Ray Ban sunglasses from Goodden's over the past two years but my latest order was more unusual. I ordered my favorite pair of polarized sunglasses & the order confirmation was send out that evening. The very next day I got a call from Joanne, letting me know that the color frame I ordered was discontinued in with the polarized lenses I wanted. Because I already have 2 pairs of the other color offered, I explained how I really needed the black frame with the polarized lens & was so disappointed. Joanne came up with a great idea - that I order the black frames with non-polarized lenses but she'd have their optician put in polarized lenses for just a small upcharge. Once she brought this option to my attention, I also ordered replacement polarized lenses for the scratched tortoise frames I've owned for years! Got a great deal & the most amazing customer service from such a caring, dedicated woman. Can't wait to receive my order & you can bet I'll refer all my friends to Goodden's. Thanks Joanne!