Goodden's OpticalReviews of gooddens.com

I ordered sunglasses, Godden's kept me in the loop while waiting for the order to ship. The link they sent me tells me my sunglasses were delivered but they weren't delivered to me. I contacted the customer service department and they cannot give me any more information, not even the name of the person who signed for them. They said to contact the post office who gave me the same info. I don't have the glasses that were apparently delivered six days ago and I have no idea, other than disputing the charge through Mastercard, what my options are. Updated; Found out where they were shipped to from Joanne. I went to the house and asked for them. Thank goodness they were honest. Glasses are great.

I ordered ten days ago. The amount was deducted from my credit card a week ago. And now a week later I am still trying to get them to ship my order. I will not be at this address much longer and if it is not shipped immediately it will go to no one - out in space, and I paid for it a week ago. What they say and what they do are different things. They promise this or that and do nothing. Customer service needs to learn the english language if they intend to communicate with english speaking people. I am hoping that I can get my money back if they can't or don't ship for some reason. By all appearances it is a fly-by-night company.