Mai S.
DO NOT USE THIS SERVICE
DO NOT USE THIS SERVICE. THIS COMPANY ARE BREAKING THE LAW. Despite three cancellation requests, including twice filling in their online form to cancel during the trial period (the online form states someone will call, they never did) they withdrew 62e from my account and refuse to refund. This company are based in Delware, Delaware law states: 66 Del. Laws, c. 276, § 1; 70 Del. Laws, c. 186, § 1; 83 Del. Laws, c. 115, § 1; Which states: (4) With respect to a contract that automatically renews and without regard to the duration of such renewal period, fails to provide a cost-effective, timely, and easy to use mechanism for cancellation. A consumer who enters into a contract online shall be permitted to cancel the contract online. This company are in violation of this law, they refused all cancellation requests via email until I called (at great cost to myself as I am calling from Europe) then tried to hide behind their t&c which are in violation of the above law. The rep only refunded half the 62e, so I will be beginning chargeback proceedings to get the entire amount. A chargeback I will win as I have both evidence of multiple cancellation requests AND the law on my side. These people are scammers, DON'T sign up for anything during the trial period. These people are disgusting

