Golf WangReviews of golfwang.com

Around the time IGOR was released, GOLF offered several pre-order bundles. I purchased the limited edition vinyl bundle, which came with the vinyl, a poster, and a sticker. I figured that it would take a while to arrive, as the website said it would ship out in roughly 12 weeks, so I ordered it and watched the shipping status for the next 5 months or so. When the status finally changed over to shipped, I was excited. Upon the delivery, I noticed that the package was fairly small, and after opening it, I was greeted with just the vinyl, without anything else included in the bundle. So, I then messaged their support staff explaining that I was missing half my order. The response was an automated one, simply stating that my package was delivered. I sent a follow-up message and re-explained the situation and received a message which stated GOLF was not accountable for anything lost in the mail. However, there was no obvious indication that the package was tampered with in any way. So, I messaged back, re-explained what the deal was, and explained that the package indicated that it was an issue on GOLF's end. They then proceeded to tell me that they were going to fix the situation by shipping out my missing items. I thanked them and waited... and waited... and waited, and that's where I am at now. I sent a reply message and got nothing. This is probably some of the worst customer service I have personally ever experienced. I enjoy their products I have purchased in the past, and the vinyl looks and sounds great, but that does not excuse neglecting to ship out half of my order. Ridiculous. For those looking to purchase GOLF items, buy them at a concert, because their website is a borderline scam.

They should have no stars really. The goods look great on screen but take ages to arrive, from China, and the hoodie that came is cheap quality, a tiny size and nowhere near worth the price we paid even though it was a Black Friday deal. Now they tell me I can't get a refund as it was bought in the sale. So angry and wishing I'd read these reviews before purchasing steer well clear.

1 star is because my son likes the 3 items I bought him. These people do not care about you as the consumer, or what product they put out. The shirts are rough material, not cozy at all. They sent the wrong items, cheaper products than what we ordered and paid for. No return shipping waybill provided - they make it so difficult to return, that you don’t end up doing it. A waste and disrespectful to your hard earned dollars, which is all they clearly want. Inferior product. Shameful customer service. Good luck getting ahold of anybody. Emails are spam style. You know they don’t actually give a shot (edited for language). Never again & boycotting anything by TTC.

takes ages to for them to actually ship something to you, I’ve been waiting months for a mere sweatshirt. I recommend NOT buying straight from the golf website instead try Grailed or eBay. Wish they would improve their website so that the shipping would be quicker.... Not buying from golf until they fix they’re website

Not answering my mails. I haven’t receive my vinyl and keep on asking. I ordered in may 19 but they even stop to reply me. This is not a way to treat customer and fans. I am quite disappointed. I also angry because I cannot even get my cash back.

Ordered a pair of golf le fleur flames - emailed and only ever got generic apology emails with no updates. After two months they finally sent me a message saying the product I had ordered and paid for was out of stock and I was getting refunded. This was after newer stock was released for the same product (flames) that people after I ordered mine. How does this make any sense?

I ordered a bundle that was $25 in May and had to pay $20 of shipping which is ridiculous for an order thats only $25, plus I also am going to have to pay like $25 of income tax. It has now been 6 months and my package hasn't even shipped yet. I contacted DHL saying that my package is on "awaiting fulfillment" and they replied that GOLFWANG has the package, but has not instructed them to come pick it up. GOLFWANG replied to my message in June saying they did NO refunds, even if the package wasn't shipped yet, and they haven't replied to my 3 other messages!!! This is the worst merch experience I've had in my life. DO NOT SHOP HERE!!!

I will never order anything from Wolf Gang again! This is the worst experience ever. Horrible service, horrible quality. Not worth the money, not worth the waiting. Limited record is so poorly made that I regret I even ordered that, because the shipping of this record cost me almost 50$ (because of income tax to Europe, where they decided that parcel worth 66$ and I had to pay ~extra 25$ on top)