Annica N.
Waited 3 month and still no delivery
Waited 3 month and still no delivery. They are using shipping company for international delivery that totally lacks customer contacts, my daughter is extremly disappointed.
we've got a long way to go
Golf Wang (golfwang.com) has 180 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Annica N.
Waited 3 month and still no delivery. They are using shipping company for international delivery that totally lacks customer contacts, my daughter is extremly disappointed.
Jane R.
Never buy anything from this company!
Julia N.
Do not buy from this Company. Terrible customer service experience. I purchased a Golf Wang Hoodie for my son to be shipped to England. It never arrived because Golf Wang did not provide DHL with our contact details. About 6 weeks later Golf Wang sent an email advising us to contact DHL within 72 hours. My son phoned DHL less than 24 hours later who told us that Golf Wang had already instructed them to destroy the Hoodie. Golf Wang refused to replace the item or provide us with a Refund. Their customer service department would not acknowledge or engage with our complaint. Luckily the item was paid for by AMEX who are handling a Refund for us. Needless to say we will never buy from this company again.
John
Taken two months to tell me the items are out of stock. Useless customer service.
Annette H.
No wonder this company has such poor reviews! We ordered our grandson a shirt on their sale several weeks ago. It was all he wanted for his birthday. He waited faithfully each day to check the mail to see if it was there. On the day of his birthday we got an email from golf Wang . The email stated that they no longer had this shirt in stock and they would be refunding our money. We had a broken hearted young man on his birthday. I contacted customer service who sent me a generic email saying we could come to the store and buy another shirt. That’s a little difficult since we live in Utah.
James
First 2x I ordered, the service was standard as expected and delivery was quick. The products were good so, trusted to order again! Ordered 3x T-shirt’s on sale recently, then a knit sweater on sale and finally, a jacket from the Autumn drop, all at 3 different times. The knit I’ve not received delivery notification but, have got a tracking number emailed to me... but, no where to track it! - no courier company or link! The jacket was sent via DHL who have said it’s been delivered 2 days ago, not to me! (Not really their issue so, going to follow up with DHL) but, ordered last and came first! The 1st of the 3 shirts also arrived, came from Singapore with AliExpress as the return address!!! Double-checked I hadn’t been duped and, surely enough, they must be selling their own bootlegs! The order is arriving separately and the other 2 shirts also have SG tracking info. Poor printing and cheap, generic shirt quality! Never going to order again after everything, hopefully, arrives! In Tyler, the Creator’s words “F*** that Golfwang”
Emil
Havde bestilt en hoodie som jeg modtager 5 uger efter at have bestilt. Den bliver tilsyneladende leveret fra Kina til min store overraskelse.. Kvaliteten på trøjen er under AL kritik. Printet på trøjen sidder løst og minder om noget at det du selv kan printe ud og stryge på tøjet der hjemme, og selve trøjens kvalitet er noget af det dårligste jeg nogensinde har set. Jeg havde forventet bedre kvalitet hvis jeg havde bestilt fra WISH eller købt kopi varer i udlandet. Det er absolut sidste gang jeg bestiller noget der fra. Virkelig en skuffende oplevelse, og trøjen røg i skraldespanden med det samme. Ville ikke engang byde rødekors det skidt.
Susan S.
Horrible customer service!!!!