RARE _.
Could Be Better
Bought a few items from Golf in my years, Overall I would say the negative reviews do make sense, as the company isn't perfect, but I have gotten my orders most times within a week or less of purchase. Decent shipping.
we've got a long way to go
Golf Wang (golfwang.com) has 180 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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RARE _.
Bought a few items from Golf in my years, Overall I would say the negative reviews do make sense, as the company isn't perfect, but I have gotten my orders most times within a week or less of purchase. Decent shipping.
Declan B.
I bought the "save the bees hoodie" in the beginning of june, and you would think that for $20 shipping it would be like overnight shipping, but it is not. It has been 8 months and still no word on if my sweater is going to arrive. This website is just one big scam a waste of $120
Ashleigh A.
Horrible experience. As we waited in line having to listen to a complete idiot employee shouting orders at everyone standing to socially distance and apparently too dense to notice that we already were. He then approached me to take my temperature to which i replied do not touch me with it - getting very close and making me feel very uncomfortable. What happened to the social distancing? they only allow one customer in at a time to a very underwhelming shopping experience and a staff that were all incredibly rude. I took my 13 year old son who was very much looking forward shopping at Golf to pick out a shirt. No help whatsoever - just 5 people standing around doing absolutely nothing but trying to make our shopping experience there uncomfortable, awkward and miserable as we were the only 2 people in the store. You are ordered to not touch any of the clothes, use your cell phones or try on any clothes. Seriously?! My son picks a shirt and we decide on an adult small to be safe since he wears a child L - I’d rather it be too big than too small. You would think with all of the employees standing around that they could IDK maybe HELP and share that the shirts run small. Nope. I pay for the shirt where they actually ask for a tip on the card - what a joke. he later tries it on outside since you can’t try on their clothing on and it was tiny, cheep looking and not wearable. Of course they would not allow to us to trade it out for a larger size since it had not even 5 minutes after we bought it. They couldn’t have been more delighted to lecture and scold us by saying, “we told you, no refunds or exchanges and all sales are final!” and were incredibly rude right in front of my son. What a HUGE waste of our valuable time and money. Horrible experience. We will never return. So many other stores on Melrose Ave with way better style, quality and customer service where they actually appreciate your business and not behave as if they are doing you a huge favor by you shopping there. 👎🏼Next!
Gibby
Ordered 3 items on 11/30, hoping it’d be there by Christmas. I live in NC, not overseas. It’s 1/28/21 and I still haven’t received it. After reading the Reddit sub and other reviews on here, it seems this has always been an issue. Like another reviewer stated, I contacted them the first time, and they gave me a pre-ship tracking number with date of 12/11. That same tracking number still says the package is in Culver City and hasn’t been received by USPS yet. I contacted them a second time on 12/20, and they responded with the same info from prior email and stated my inquiry had been closed/resolved. I love Tyler, but doubt I’ll order from GW again.
Vera
I placed an order with Neith Fashion on 12/21/2020 for two items, thinking that the vendor was based in Los Angeles, CA. The website guaranteed two-day shipping. Within minutes of placing my order, I received an email riddled with typos indicating that my order would be "delayed." On 12/27/2020, I received a tracking number from a Chinese fulfillment/drop shipper. I reached out to cancel the order and request a refund but did not hear back from the vendor until I posted a negative comment on an Instagram post. The vendor proceeded to verbally harass me and refuse to issue a refund unless I filled out a sketchy Google form process to "request a refund." Eventually, on 1/3/2021, the vendor responded to my emails but rather than provide a return label/refund, they continue to dodge the request. I imagine they are doing so in order to take up time so that their refund policy is no longer in effect (return your item(s) for a full refund of the item's value within 30 days of receipt.) I received one of the two items on 1/11/2021 and the product's shipping label indicated that it was sent from 'Hou Wenzheng' at 1200 Worldwide Blvd., Hebron, KY 41048. When I googled this name and address, I found several other complaints and business websites ('Golf Wang' , 'Wild Fang', 'Neith Fashion') with angry buyers expressing similar concerns over dropshipping, misleading business practices, and brushing scams. Avoid at all costs. I am still waiting on my return label and refund for these cheap products.
Marion D.
Shocking service, or should I say lack of service. Items ordered in good time for Christmas and still not received. GOLF advised once we have shipped it’s not our problem! Great so whose problem is it then? Mine I guess! Would not recommend at all! Really disappointed.
Bob D.
Fast shipping, good quality
Greg
Purchased a new Golfwang hat online when they released the new collection. Having purchased a hat from them years ago and being extremely impressed with the quality, I decided to get a new one. The hat just arrived and I was so eager and excited to take a look. Upon opening it, I was extremely shocked and disappointed by the quality and make of the product. This feels like an imitation to the one that I received years ago. The first one was made in the USA and this one was made in China and you can see the difference. Seems to me that they have dropped the ball and the quality of their products - in order to produce them for less and make more money. Being from Australia, I paid $90 with shipping and I will definitely be looking in to getting a refund because this product is so poorly made. Very disappointed customer that will be spreading the word and would be very reluctant to purchase again in the future.