Golf Galaxy, LLC is a specialty golf retailer offering a broad assortment of golf equipment, apparel and footwear from leading brands like Taylormade, Callaway, Titleist, Ping, Nike and more, and a complete range of golf services from PGA and LPGA prof...
Golf Galaxy (golfgalaxy.com) has 51 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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MIKE
Service Selection Value Saved Reviews need to be at least 85 characters. Attach photos and videos Recent reviews Michael P. 060 Aug 11, 2025 I had a fitting yesterday and Andy N. did a good job. I purchased a Ping G440 iron set, What i did not like is that i now have to wait 3-4 weeks to get the clubs. I can't believe that with all of the clubs that they have there they could not find a set that i could bring home. I wish there was a way that i could get my money back
Randy T.
Didn’t give me what I ordered and they refuse to make it right. I went there and bought clubs and it took me a month to notice he gave me the wrong clubs.
Diane
My women's league partnered with Golf Galaxy and had a joint event, at which time Golf Galaxy offered members 20% on everything, including clubs. I told them that I wanted a full set up clubs and they said that if I signed up for a fitting that night, that they would honor the 20% discount whenever I purchased my clubs. I was thrilled! After the first fitting, we selected PING irons, only for the fitter to tell me that PING is not part of the 20% discount. OK, I decided, when I purchased my full set, to buy the PING clubs even though they were at full price. Then, onto my 2nd fitting for woods and hybrids. I told the fitter that I wanted to try a different brand so that I could take advantage of the 20% discount. So we spent over an hour swinging clubs that he brought me and I settled on Callaway Reva Rise. When asked how much, the fitter went to speak to someone and came back and said that he can't give me the discount on these either!! What? Nothing I was purchasing was eligible for the discount?? Absurd! So I asked to speak to the manager. I told him how disappointed I was because I was ready to purchase over $2000 worth of clubs today! I asked him which brands would be eligible for the discount and he said none of the newer sets. "Maybe", if I purchased an old set that came out years ago, but he wasn't even emphatic about that! I asked, then why was I fitted for clubs that wouldn't be eligible for the discount and why would I waste hours of my time! No answer and honestly, no concern! Golf Galaxy lost a customer who would have spent thousands of dollars in their store but honestly, it didn't even phase the manager!
Larry L.
I bought a set of clubs from Golf Galaxy few years ago at a cost of over $1,000. I had them semi custom fitted and ordered them with a shaft and clubhead that I was fitted for. The shaft was a regular flex graphite shaft. Recently, while taking a lesson, my instructor looked at the shaft and said it was a senior shaft which did not match my swing. Obviously golf Galaxy delivered the wrong clubs. I called customer service and they could do nothing for me. You would think they would at least provide me new shafts or give me a discount on new clubs. Another example of not standing behind your brand.
Greg O.
Went to get a new driver Haven't hit a driver in 15 years. Could not get anyone to help or even acknowledge me for help.
Tony
Signed up for text alerts to get 15% discount and at checkout was told clubs are price protected so no discount. Spent so much money over the years between clubs,putters,ect. Why give coupons if they won't be honored!
Lawrence H.
This place is horrible for online shopping. Placed an order paid for extra shipping told it would be here by certain date and nothing. Called and was told they can't cancel my order and basically I have to just sit back and wait. Thought Golf was a sport of Trust Honesty and Dignity? Guess I was wrong shouldn't take people's money by giving empty promises actually LIES. YOU HAVE BEEN WARNED
M K.
I'm in the market for an Orange Whip mid-size, and the closest Golf Galaxy that had it was 45 miles away. They had 3 in stock, so I took a ride to pick one up. I was pleased to see it and went to pay for, but when they scanned it the cashier said they could not sell it to me due to the product being recalled. If there is a recall of the product, why do they advertise on their website? I drove 90 miles round trip for nothing. I have shopped at Golf Galaxy before, and the people have always been pleasant and helpful. I get their text messages for deals which is nice and have taken advantage of the deals, but my recent experience was very frustrating.
