Golf GalaxyReviews of golfgalaxy.com

We were trying to rent a simulator and when we asked were told that people were coming in at 5 PM. We proceed to stay until 5:45 and no more people showed up. There were 3 bays open.

I went to a brick and mortar store and the staff were super helpful in getting me what I was wanting and placing the order online at the store. It was after I got home and initiated a chat to ask for an invoice that things went sour. I needed an actual invoice, not the order information, for a reimbursement. While polite, it seemed as though I was 'putting them out' with my request which never got fulfilled to my satisfaction. At one point, I asked what I needed to do to cancel the order and was told that the 'remorse period' had expired. I had placed the order barely an hour prior and was told that the remorse period for cancelling was 30 minutes! Kinda ludicrous if you ask me. I'll probably have to jump through some additional hoops in order to receive my reimbursement due to the lack of adequate documentation from Golf Galaxy (at least the online portion). I do not purchase from them often and this solidifies that if I do in the future, it will be in-store only.