GolfEtail.comReviews of golfetail.com

Recently started purchasing a number of different apparel items from GolfEtail. Received one shirt that was flawed (stitching on collar) and could not be worn. Notified company to no avail. E-Mail messages were ignored and the company accepted no responsibility for selling poor quality merchandise. Everyone should think twice about doing business with GolfEtail. Does anyone really want to do business with a company who would risk loosing a customer over an item retailing for $9.99?

This is the worst customer service that I have known, they don't care about anyone but themselves. I bought some golf sunglasses but I never received the package. The package was lost by USPS and I notified this to GolfEtail and they said that they do not care! What is that! I will never buy anything from them. Other companies do care about the customer and make sure that the customer receives the product. If something happens with the shipment, they take care of it. GolfEtail... they just don´t care about you. I called them, wrote them... but I got nothing from them... just an "it is not my problem" answer.

very poor customer service, they don't care about anyone but themselves. I bought a mystery box from them after buying several other items previously. they stated this box had a value of $70, it was discounted to $35, I received the box and the value was less than $20. I tried to return this box because the value was terrible and they would not accept my return.

I ordered a new set of irons from Golfetail. I received the exact clubs that I wanted and they actually arrived earlier than promised. I'm very happy with my irons and I will order from this company again.

I bought a pair of golf shoes to be delivered to Northern Ireland, UK. Cheap price. Somehow the shoes are being delivered to Erlanger KY. USA. A deliberate mistake?. As ever EBay and this companies ability to correct errors is non existent, and takes a huge amount of effort.

BEWARE. Worst retailer ever experienced. Customer service was almost entirely unresponsive. Return policies are completely unethical and deceptive. Would not recommend this company to anyone.

I bought items direct off their website and tried to purchase something they listed on eBay. The bidding was very low on the item and I was the only bidder and just before the auction ended they pulled the item off eBay saying it wasn't available. Because this item was going to sell very low they pull the item??? Not cool with me and they get no more business from me. Oh and didn't they go and list the same item up for bid within a few hours later.

Good luck dealing with this company. I never received item & customer service was routine & unhelpful.