customer
Everyone was very nice and helped me to…
Everyone was very nice and helped me to be less ignorant. Follow up was excellent.
Response from GoldStar Trust CompanyJan 22, 2025
Thank you for sharing your experience with us!

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · The Woodlands, Texas
Excellent
795 approved reviews, newest moderated first
customer
Everyone was very nice and helped me to be less ignorant. Follow up was excellent.
Response from GoldStar Trust CompanyJan 22, 2025
Thank you for sharing your experience with us!
ALVIN E.
I had a hard time getting on to view all weekend and was concerned I had lost my investment. I called and Sara helped me straighten it out. Everything was there!!
Response from GoldStar Trust CompanyJan 21, 2025
Thanks for speaking with us this morning! We are happy to have you back online.
Hildegard G. B.
In my opinion it took a very long time to get it all transfered into my account, but thankful that it has been done right at the beginning of 2025.
Response from GoldStar Trust CompanyJan 21, 2025
Thank you for sharing your experience!
Alicia San M.
Nicole was very helpful with the forms required just helped the process go very smooth.
Response from GoldStar Trust CompanyJan 21, 2025
Thank you for sharing your experience.
Bob Ten E.
The rep was very nice and knowledgeable. She really knew her stuff. It was a pleasure
Response from GoldStar Trust CompanyJan 17, 2025
Thank you for taking a few minutes to leave a review. We look forwarded to working with you in the future.
S. A.
Extremely painless to do a roll over of my 401K into a gold IRA. all questioned answered, all options were explained in detail so I could make an informative decission.
Response from GoldStar Trust CompanyJan 17, 2025
Thank you for taking time to leave a review. We look forward to helping you again in the future
Tom R.
Stuart called me to follow up on a prior contact with Holly regarding transfer-in-kind from my Roth IRA. Both the representatives were kind and courteous as they answered my questions and made sure I was happy with their service. Thank you for checking and re-checking the transaction. Glad to have my precious metals in my home safe!
Response from GoldStar Trust CompanyJan 13, 2025
Thank you for taking the time to leave a summary of your interaction with our team. We look forwarded to working with you more in the future.
customer
Great customer service, everyone I talked to was knowledgeable and more than happy to work with whatever you need.
Response from GoldStar Trust CompanyJan 13, 2025
Thanks for taking the time to leave a review. We look forwarded to helping you in the future.