Kathy H.
Helpful and Efficient
They helped me navigate through a difficult process to set up my account and have my money transferred.
Response from GoldStar Trust CompanyApr 19, 2024
Thank you for the review!

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
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Excellent

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Investments & Wealth · The Woodlands, Texas
Excellent
795 approved reviews, newest moderated first
Kathy H.
They helped me navigate through a difficult process to set up my account and have my money transferred.
Response from GoldStar Trust CompanyApr 19, 2024
Thank you for the review!
customer
Everyone we worked with was professional, answered all our questions and worked quickly to accommodate our requests. Randi
Response from GoldStar Trust CompanyApr 19, 2024
Thank you for the review!
Beth
Everyone is amazing and great to work with. Very Friendly and helpful
Response from GoldStar Trust CompanyApr 19, 2024
Thank you for the review!
James B.
Emilyn was extremely helpful in making my 401k transfers very easy!
Response from GoldStar Trust CompanyApr 19, 2024
Thank you for the review!
Nelson W.
I would have liked to store my precious metals in the Boulder City Nevada facility.
Response from GoldStar Trust CompanyApr 19, 2024
Thank you for the review!
customer
They never quit following up until the transactions are completed!
Response from GoldStar Trust CompanyApr 19, 2024
Thank you for the review!
Capt-Terry
I like that they would reply to my emails, usually within 12hrs. My IRAS Precious Metals payment transaction was much faster than expected. Their web site said it could take up to 2 weeks. I requested a wire transfer to GoldStar on Mon from Fidelity & it was in my account by Wed. I then could make my Silver coin purchase & my payment to my dealer was made on Thur by GoldStar so now my purchase can be shipped to the depository I selected. Very smooth transaction!
Response from GoldStar Trust CompanyApr 19, 2024
Thank you for the review!
customer
They keep me in the loop for my retirement transfer. Their responses were quick and concise.
Response from GoldStar Trust CompanyApr 19, 2024
Thank you for the review!