Bn
Professional
Professional, follow thru, informative.
Response from GoldStar Trust CompanyAug 26, 2024
Thank you for the review!

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
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795 approved reviews, newest moderated first
Bn
Professional, follow thru, informative.
Response from GoldStar Trust CompanyAug 26, 2024
Thank you for the review!
customer
Taking to long to confirm $ transferred from previous IRA been over 7 days since confirmation of leaving previous IRS & floating in cyberspace
Response from GoldStar Trust CompanyJul 26, 2024
A member of management will reach out within 24 hours.
jack
fees structure is not clearly stated on original consultation. late fees are also high and not handled with any grace. losing money!
Response from GoldStar Trust CompanyJul 26, 2024
A member of management will reach out within 24 hours.
LaDonna M.
Easy and first time customer
Response from GoldStar Trust CompanyJul 26, 2024
Thank you for the review!
customer
They are driven to serve.
Response from GoldStar Trust CompanyJul 26, 2024
Thank you for the review!
customer
I had a late fee but was unable to log on and pay my bill. Frustrating and when I called I was told nothing can be donr
Response from GoldStar Trust CompanyJul 26, 2024
Thank you for the review!
Garry P.
Outrageous fees
Response from GoldStar Trust CompanyJul 26, 2024
A member of management will reach out.
customer
Goldstar was very patient with my unique situation.
Response from GoldStar Trust CompanyJul 26, 2024
Thank you foe the kind review!