Allen
Answered all my questions
Answered all my questions. Very helpful.
Response from GoldStar Trust CompanyOct 23, 2024
Thank you

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
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795 approved reviews, newest moderated first
Allen
Answered all my questions. Very helpful.
Response from GoldStar Trust CompanyOct 23, 2024
Thank you
Karen
So professional and kind. Everyone made the process so easy to navigate. Sean was very knowledgeable on the product. Chase has been orchestrating everything with ease. I did not have any reservations with investing with you
Response from GoldStar Trust CompanyOct 23, 2024
Thanks you
customer
Great communication, never felt pressured to make a decision, They answered all my questions and gave clear information on everything.
Response from GoldStar Trust CompanyOct 20, 2024
Thank you for the review! We appreciate it.
Alyson
Goldstar was very helpful explaining how to get my investment up and going. When I didn’t receive my welcome email they resent it to me quickly after I called them. Once they received my check for investments they said they would try to expedite it through so I could buy my gold!
Response from GoldStar Trust CompanyOct 20, 2024
Thank you for the review! We appreciate it.
customer
This is my first time to do business with GoldStar. Everyone has been very helpful and polite. I had a little trouble getting my fees paid bc what I was told would happen was done differently. I was to pay the fees separately w my Credit Card, but the fees were paid from my cash funds transferred. It took a few phone calls and emails to straighten it out but eventually got it taken care of. Just a little more complicated than expected.
Response from GoldStar Trust CompanyOct 20, 2024
We apologize for the issue and will review with the team for more clear communication.
customerJohn A.
Susan was patient and extremely helpful.
Response from GoldStar Trust CompanyOct 20, 2024
Thank you for the review! We appreciate it.
customer
Online assistance and customer service.
Response from GoldStar Trust CompanyOct 20, 2024
Thank you for the review! We appreciate it.
Sharee H.
The instructions were easy and the people were knowledgable and will to give me good advice.
Response from GoldStar Trust CompanyOct 20, 2024
Thank you for the review! We appreciate it.