Gold Standard Moving and StorageReviews of goldstandardmoving.com

Scam, scam, scam, scam. This company is not a moving and storage company. They call themselves a moving and storage company but they are a broker. They will promise you the sun, moon and the stars, but once they get their deposit they disappear and do not return phone calls. They hire some shady moving company that shows up in a rental truck to load your stuff. Your valuables will be transferred between multiple trucks which results in damages and missing items. The first clue that they are scammers is the fact they only accept cash or check for the deposit. They won't accept credit cards because of the charge backs. The day your items are delivered you must pay the balance in cash or have a certified cashiers check. That should tell you everything you need to know. Pay the extra buck and hire a moving company directly or get a pod, but stay away from Gold Standard Moving and Storage.

Damaged good, didn't receive everything, no response for over a month then I gave up. Don't use them.

This company is horrible. They called me charged me $3000 and when I said I would think about it they went all Rn way down to $1200. They have been Harassing me non stop calling. I’ve even blocked several numbers. The I answered and told them I wasn’t moving and they responded “what company told you to tell me that.”….like whaaaat? Stay far away!

This company is a broker who hires unlicensed movers to steal your belongings. Their “30 days free storage” turns into months and then they threaten to dispose of your belongings and aren’t true to your contract in delivering your household goods. Many people have lost everything because they take your money then all of your belongings and never communicate their ill intentions.

Garbage, liars, fruad. Don't walk - run. They play middle man, and send dangerous, rude criminal like movers to take your home goods, AFTER they upcharge you even if you're UNDER the space of the ORIGINAL estimate.

I just called the Cancellation Department of this "company/business" (even though I cancelled over a month ago), from a hidden "unidentifiable" number... When someone picked up (it was a male) he said: 'Please call from an identifiable number the next time you call' and he hung up on me. This is, yet, another alarming red flag by this "company/business." What typical, run-of-the-mill company/business makes a to-do over calling from a hidden number? What -- Are they screening the calls? I called them, once, before from a hidden number (on the same phone) and the rep that assisted me made no mention of there being some sort of policy that hidden numbers would be unaccepted. I spoke with a Mark and was given the same run around. This phone call was my 3rd attempt at resolving this refund issue and, yet again, I was dished out the same script. From August 2nd to today, September 14th, these scammers still haven't refunded any money. I implore you, DO NOT do not go to Gold Standard Moving and Storage for "business" because they're not a business/company. They are legitimate scammers. ........................................................................................................................... This fraudulent company doesn't deserve a single star. On the 1st of August, I conducted business with this company (Gold Standard) and paid a discounted portion of the estimate... Over the next 24 hours, I increasingly felt uneasy about moving forward with this company. So, I called other moving companies and they, practically, laughed in my face in answer to their question of which moving company I was (at that time) using. Unbeknownst to me, this company (Gold Standard) has a very poor reputation that follows it. The Customer Representative, that I had the displeasure of conducting business with, is an absolute scammer by the name of Brandon Collins (if that's even his real name). This liar has no integrity whatsoever...but you'll soon learn why. He emphasized, several times, that he could be [easily] contacted: 'just call me directly'... But, of course, when I did so, this lying coward couldn't be reached. His mailbox was (and still is) full, preventing me from leaving a message and he never replied to the email(s) I sent. It is now August 25th and I still haven't gotten my money returned to me. DO NOT EVER in your life DO BUSINESS WITH 👉🏾 Gold Standard Moving and Storage 👈🏾.. If you love/care about yourself and others, DO NOT BRING YOUR OR THEIR BUSINESS TO THIS UNSCRUPULOUS COMPANY. THEY ARE CON ARTISTS. I discovered (after the fact) that their Customer Representatives are a bunch of brokers. And don't fall for any seemingly "good" reviews on this company, they are few and far between. Check out the reviews for this company on Yelp. Upon posting this review, I'm heading over to BBB's website and reporting this company; but, while glancing at their webpage as I type this, I see that there's already "Current Alerts" on this [despicable] company. However, I'm still going to fill out a report and, hopefully, they will soon get shut down. This company is robbing people of their money and [reportedly] their possessions. These are very difficult times and it's only going to get harder. Please heed my advice and don't give these liars your business. I don't care if you personally know someone that can vouch for them -- it's a matter of principle, at this point. They have and are cheating innocent people of their money/belongings. That can't and shouldn't be supported. Also, I'm clicking the "thumbs up" on every poor/one-star rated review.

Gold Standard is not a company I would trust to use for moving. Gold Standard claims that they will handle your move as a broker with trusted vendors they have access to and that they will manage your move and any issues with these vendors. Our experience so far with Gold Standard has been that they charged us over $3,000 for their “brokerage” services. However then vendor they sent to pick up our stuff has no disappeared. Gold Standard does not want to follow up with the vendor or the insurance company they want us to do that. Also when you ask what they charged for since they are supposed to manage the move they will give you run around answers. When I asked customer support for a refund since they have provided no services they told me only the retention team could do that. When I spoke to the retention team they said only customer support could provide refunds. When I asked to escalate and speak to a manager or someone in charge they said there are no managers or anyone in the company who can help with a refund. From my perspective I paid Gold Standard to send their “vendor” to my house to steal my stuff. I would never deal with this company again and would hope that others learn from my experience with them.

Absolute disgusting dishonest fly by night company. Read the reviews contact local law inforcement. Also check videos on YouTube. File a disbute with bank to refund your money your out. Scam