Gold Standard Moving and StorageReviews of goldstandardmoving.com

I recieved a call after I posted this review. 5 minutes in the call was disconnected and no call back. Stay away. I did manage to find an attorney. This is the worst moving company. They start with one price and once your belongings are picked up its a completely different price(double). They contract your move to another company who is equally as bad. They have one excuse after another. My original contract was signed the beginning of April it is now going on the end of May and my belongings are still sitting in the same city they were picked up from just in the hands of H and M relocation which is the company they partner with out of Colorado. The sale to get your business is very good and professional however don't be fooled once the contract is signed all that goes away. I've contacted the bbb and I am in the process of hiring an attorney. I have never gave a review before. I just think people need to know what kind of business they are dealing with. Please save the headache, keep your peace of mind and spend the extra to use another moving company. I'm going through a divorce and dealing with cancer, I needed this move to go smoothly and they assured me it would. It has actually been a disaster and I still don't have my belongings. They were suppose to be delivered tomorrow now the truck is broke down somewhere. PLEASE STAY AWAY FROM THIS COMPANY.

My experience is that they only act professional in the public eye. This is an unaccredited moving broker who does not do anything to earn their money. Based on the milage they gave us a delivery window of 7-14 business days. We are on day 20 and they will not honor the contract they consented to. They will not call you back they do not care where your stuff is, or how long you are without it, will give you attitude when you call customer service, and talk very poorly to you privately. Record all of your phone calls with them, like I do, try to communicate as much as possible through email, and save everything. They will lie to you about who is the manager when problems do arise . When you ask them to properly identify themselves with their company they will not provide professional proof of status. Comb the details of your contract, and always remember that no contract can void gross negligence. Even beyond gross negligence a judge can still look at what has happened and override. This is a terrible company who will strand you and your family with no regard. Do not forget that you can reverse payment from your bank. Don't let them get away with mistreating you the way they have my family, contact a lawyer. We still do not have our property and at this point they will not tell us where it is. Update: They had our property for a full 30days, and when it arrived the driver offered to pay $100.00 for us to unload it. DO NOT ACCEPT THIS LIABILITY! Every piece of property that wasnt stolen was trashed, and a motorcycle we paid extra money to have it protected during shipping was completely uncovered without the packers blanket and items were stacked on the vehicle. The motorcycle has been totaled!!! I give this company zero stars in general performance, customer service, communication, honesty, and follow through. This extends to their online practices as well. Lots of fake reviews floating around for this company. Im pretty sure that is fraud.

Gold Standard Moving and Storagewas honest and did what they said they would do. You can’t ask for more than that.