Ann H.
I smell a scam
I would like to join other 1 star reviewers in saying “do not buy from this company!” I also was signed up for a subscription without my knowledge. Can you imagine signing up for a subscription before having a chance to try a product?? And to make matters worse, it is impossible to get in touch with them. They take days or even weeks to respond and have a way of not answering any questions asked or requests for cancellations. Their website says you can cancel any time, but apparently they don’t even back up those words. I think I will have to contact my credit card company as others have done. It is interesting that this outfit responds to bad reviews faster than to customer service issues/requests. And no, I have not received any messages from Gold Seal since leaving this review!!
Response from Gold Seal SupplementsJul 21, 2026
We're truly sorry to hear about your experience, and we sincerely apologize for the frustration this situation has caused. Please know that your concerns are already being handled by our Customer Support team, and we're actively working with you to resolve the matter. We understand how important it is to receive timely assistance, and we appreciate your patience while we work toward a resolution. If you haven't seen our recent replies, we kindly ask that you check your inbox, as well as your spam or junk folder, as our emails can occasionally be filtered there. We appreciate the opportunity to assist you and remain committed to resolving your concerns as fairly and promptly as possible.