Gold Image PrintingReviews of goldimageprinting.com

My item came with wrinkles in the print, it is unusable. Once I called and explained the problem they did issue me a full refund.

In the end, the service team was able to deliver for me and the product is very nice! However, there was issue with the image I provided and the communication was pretty one-sided throughout. I gave a different image, then followed up to learn they hadn't processed it yet, even though I'd expressed the timeline of the order. I had to be on top of it and wasn't confident that anyone at the company was doing the same on my behalf. I had low confidence that the item would be here in time, but in the end it was, as they expedited shipment. It would have been nice to have confidence throughout and felt taken care of in the process.

everything was fine.

The product looks good, but the fact that I did not have the option to emboss anything but broad areas because "they won't line up with the printing" was surprising. It made the extra cost of embossing not worthwhile. I've printed and embossed even minute lines on business cards, using other companies, and they've had no issues aligning anything.

The background value does not match the proof or the original file. It almost reads as white.

It has been over a month since I ordered from here. I reached out and they replied that my order got lost in the mail and a new one was processing. It has been over 2 weeks since that email but I called yesterday and spoke with someone who was helpful, processed my order again, and got it shipped out. They also refunded me and apologized for the issue that occurred. Overall I am glad the customer service did what they would to fix the situation.

Could be packaged better. My order came bent.

I enjoyed the website and interface for ordering my products immensely, and it's a well designed process. However, the prints i received were incorrect, even though they were correct on the proof i approved. We weren't able to use them for an event i ordered them for, which was actually quite problematic. I would have just hoped for a higher degree of professionalism and attention to detail. I'll order from GIP again, but probably not for projects on a deadline, in case there are other inaccuracies.