GoldenhourhempReviews of goldenhourhemp.com

Took five days business days to reply to tell me my order cannot be processed because I used a discount code that they emailed me and strictly stated was a stackable discount. The thing is I didn’t even stack discount codes. They had a discount running on their own site. Great looking site and some ok reviews but they aren’t real, horrible service

The product it self is good, the problem is they put things 50% off or allow promo codes to be used and if you get a good deal they will NOT honor it. Your order will say being processed until you reach out to costumer service then they will cancel your order with no explanation and tell you to reorder it. When you do, you will notice the price jump up by a large amount even tho you ordered the same items. Shady and lying company, and who ever Megan is is zero help as far a costumer service.

I placed an order and received a nice discount due to a sale they had going on. The next day received an e-mail stating that my order would take an extra day or two to package. A week later I followed up and my order was cancelled. I was lied to and told te code I used was for "new customers only". My brother used the same code and received his order. I also received an e-mail immediately after placing this order that included the same code. Their prices are misleading. They will directly lie to you. The customer service person, Megan, told me my order had been cancelled and refunded as if it had happened automatically, when in reality she was the one who cancelled my order when I followed up about their delay. It's blatantly obvious that they had a pricing error on their end and instead of admitting it or honoring it like an honorable business, they tell several lies and the ghost. I'll be sure to give my hard earned money to more honest hemp growers moving forward.

Terrible customer service!! Never received product it was lost in mail. Was told to "wait it out". Don't spend your money with this company.

Absolutely garbage!! They just ripped my off for $221 order#103627 a straight 1/4 of thca bud? I received nothing!!! You have been warned!!!

Was good at first but once I had an order that was messed up they will not respond to you at all. I emailed three different places even ones in the company that weren’t customer service and no response they can send you whatever and they don’t care cause they don’t respond so I was stuck with product I didn’t order

No stinking way would I ever order from these incompetent uncaring individuals. They sent me the wrong order they did not send me what I ordered of course no response no response. I've read all of the other reviews and they sound just like mine is going to sound. You're lucky if you get your product at all but it's going to take two plus weeks to get anything. They don't respond to emails they don't care about their business get the word out to stop using them! I use Boston Hemp If you order before noon they ship same day and it's great stuff and great price!!! I'm never coming back here. If I could leave less than one star I would. Incompetency is a big pet peeve of mine and I just can't deal with it. Along with taking people's money and not sending them their product, pretty evil in my opinion.

“I’m sorry to hear that the flavor was not quite what you were hoping for. While we are unable to offer a refund based on taste preference, I’ve shared your feedback with our team and have added the credit for 50% of the affected items to your account” STAY FAR AWAY