MS
Takes 4 or more days just to "process"…
Takes 4 or more days just to "process" your order! Ordered express shipping on Wed of last week and they still have not shipped the order!
Goldenhourhemp is listed under Personal Care.
Goldenhourhemp (goldenhourhemp.com) has 150 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Showing 70 reviews with 1 star · Clear filters
MS
Takes 4 or more days just to "process" your order! Ordered express shipping on Wed of last week and they still have not shipped the order!
Bobby S.
If I could give them zero stars, I would. Placed an order pay for express shipping. Expected my package within 45 days. It’s been over a week still not received my package. Customer service says they are processing my Order. It’s said that for over a week now. Good luck getting someone to help you. I will be contacting the BBB and Doing a chargeback. Stay away from this company. Side note: I’ve had really good experiences with purplecandygas.com. My package arrived within 3 days of ordering
MATT
After 4 orders, totalling over a grand, I would say this place is awesome - my single source. Great product, great pricing! After order #5, $500+, THEY STOLE MY MONEY, DIDNT SHIP MY PRODUCT, AND REFUSED TO ANSWER EMAILS. SCAM. AVOID LOKE THE PLAGUE. I will be reporting to BBB and my freind/neighbor with the DEA. I give it 3 months before the public is aware of your horrible business practice and you are likely closed down for your shady business malpractice. Oh, you thought everyone that uses your product is retarded? Guess again Golden Hour :) Steal money from me...let's see who is laughing come October. I'll wager $ you will have declared bankruptcy by then.
IBeSnipez
Products are ok but there business model is doo doo. Tried to use a coupon they sent me ended up making the thing more expensive than normal. No cancel button, sent an email. After 4 days and multiple emails one said they would cancel it when I asked about my refund, radio silence. All they would say is follow the refund process. I look into it and they seem to not refund discounted products, but every item they sell is discounted. At this point all I get are automated or AI responses with no idea if I’ll be screwed out 180 bucks and also have another order in for 140 with it just waiting to fulfill for 4 days now. They might be the cheapest but I see why now cuz they make their money back by screwing the consumer and leaves us with virtually no way to do anything about it.
George P.
Placed a order 6/10 with priority shipping and it is now 6/18 and i still have no update on my order. I emailed them and get a automated reply and no answers. Last time i do business with this pathetic company
Xav C.
Customer Service Doesnt Respond. My last order took 2 weeks. When they sent me my product, the product was weakn, brown and had alot of seeds. Dont waste your time with this company. I will not buy here again.
Tom C.
Most of my order is missing and support isn’t responding after a month of waiting with multiple follow up emails I sent. Pretty sure I just got scammed, disputing it with my bank now…
SC
Awful, first time went well, second time lost package GHH nor PO would take responsibility,3rd declined order, 4th, 3days later still waiting on order to be filled,still waiting on response from customer service. Last time I use this place.