GoldenhourhempReviews of goldenhourhemp.com

Much like the others on here they take your money and ghost! I did a little digging on their company. Because it turns out they were supposedly in the next town over. It looks like it started that way but is no longer the case. The farm - inactive, the office in Gainesville- closed and the two registered owners one is in MO and the other in south fl. It is my SPECULATION that they are now just repacking. Buying from others and putting their own brand on it. Mostly close out. I placed a large order that went untouched for days , emails unanswered until I wrote them and told they were I live and I can be at their supposed location to pick it up then I was promptly refunded.

The wholesale portal for this website is total crap. It took a week before my order was processed and another two days before it shipped out. I live one state away from these people, so it shouldn't take that damn long. Contacting customer supports leaves you with an AI generated email because they're a bunch of lazy stoners who couldn't be bothered to work at all, ever. Once you email these fraudsters that you're going to contact your respective bank, they spazz out, send an email, and try to send it to you right away. This is not the first time this happened, in fact it's like the third time. There's a new excuse every single time, involving faulties in their supply chain and distribution process. How and why the hell is that my or any other customers' problem whatsoever? This is one of the loosest places I've ever ordered any form of cannabis product from, so be super careful and mindful of when your order is processed, and eventually shipped out. Give it two/three weeks before noticing any movement of your package, though. Expedited shipping my foot. Another wonderful happening was right after I purchased an order of ten one gram jars of badder extract, they completely delist that option for purchasing entirely, forcing you to either go somewhere else or shell out more money than you were willing to spend. No, this isn't a promotional thing, which is what a fake email from customer service gave me. Implying that, and without any notification whatsoever, that this was some form of promotional event that won't even last a week. You don't even have to go to high-school to realise these people don't give a crap about their customers or any form of efficiency in any way shape or form. Hold the company responsible for their incompetence, and hopefully things will change for the better in the future. Also these street prices they put on some of their products on the regular portal are ridiculous. I'm not buying from my middle-school dealer anymore, 10-15 a gram for flower is absurd, and the concentrate prices are ridiculous when biying a small quantity. I want to see the whole process of seed to plant to extraction, but there's no transparency whatsoever in their process.

I was supposed to receive 5 g of diamonds and sauce and I only received 1 gram

EXTREMELY SLOW SHIPPING. Lack of timely communication. Proves you get what you pay for. SMH!!!

Don't waste your time and $. They did OK at first but then suddenly sent me the WORST flower ever, full of seeds. The more expensive flower wasn't any better as far as smokable quality. Finding this many seeds is unacceptable and their response is "it's a natural product" blah blah. They also sent me the wrong item and I had to debate them on getting money refunded to me. There is no reason I should have to argue over customer satisfaction with any company for any reason.

horrible customer support, i would give zero stars if i could, wont even reply to my emails or messages about cancellation.

Bro they suck ass, shitty customer support, I state a problem with the order not even being shipped or processed and they send the same email every time, talking about “if you want to see tracking status click this link or ask why hasn’t your order shipped”, and I ask why hasn’t it been shipped and they don’t answer and if they do it’s just the same email over and over again like are y’all even reading the emails!?!! Like I can see the tracking status and no updates have been reported on my order. It’s been 7 days and my order is still being processed, they told me on the 2nd day I made a purchase that my order would be shipped in 24-48 hours max and it hasn’t, they can’t manage orders for shit, I don’t recommend at all!!!

I am extremely disappointed with my experience. My minor son was able to place an order for age-restricted products using a prepaid Visa gift card and have them shipped to our home. As a parent, I find this deeply concerning. I have requested that the company explain what age-verification process was used for this order and whether any meaningful safeguards were in place to prevent sales to minors. Until I receive a satisfactory explanation, I cannot recommend this company. I will also be reporting this company to the appropriate regulatory authorities for investigation into its age-verification process and compliance with applicable laws. Parents should be aware and monitor their children’s online activity carefully.