Golden 1 Credit UnionSince our founding in 1933, we’ve put people over profit. And when more than 5,000 Americans were asked to choose the credit union or bank they admire most, we were named in the top 3 nationwide (American Banker, 2021). We think it’s because we share your values – from having each other’s backs to keeping more of your hard-earned money. Join us along with more than a million of your fellow Californians!
Golden 1 Credit Union (golden1.com) has 65 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Credit & Debt Services · Irvine, California
Excellent
Credit & Debt Services · San Diego, California
Excellent
Credit & Debt Services · Camarillo, California
Excellent
Credit & Debt Services · Costa Mesa, California
Excellent
Showing 3 reviews with 4 stars · Clear filters
Elizabeth P.
I often have issues with golden one and today the lady Kia was helpful with resolving some of my issues. However, The girls at the Auburn, California Branch Erica and Julia were extremely helpful. Even if the line was a long wait, I wanted to get my issue resolved and it was! Thank you Kia, Erica and Julia for your help today!
Kyle P.
I have had nothing be great experiences with the branch's and customer service calls I had with them. The drawbacks I have with them is the mobile banking system being very outdated. the website is great but when you get to mobile banking it is very clunky.
Response from Golden 1 Credit UnionSep 30, 2022
Hello Kyle, thank you again for taking the time to let us know how we did. We hope you have a great day and thanks for being a part of the Golden 1 family.
HollyLake
Their website & apps are not the friendliest to use, but any time I have had an issue, they've been very responsive. Overall, it's one of the better banks/credit unions out there.