A. O.
I will buy again
Gold and Silver Online provided a great experience. Their inventory is on hand, so I received my purchase within a week. Their selection is limited, but that is not an issue for me. The only problem, and I hate even describing it as that, is the credit card policy. You have to call to confirm your order when using a credit card. That in itself is not the problem. My issue was I didn't see anything that stated that until I got a conformation email. Again, a minor issue. But if you don't check email often, as I usually don't, you may be waiting for a delivery that hasn't shipped. I will purchase again in the future.
Response from Gold And Silver OnlineMar 5, 2013
Thanks for your review! For all credit card orders, we do need to verify the order details with the customer over the phone as a security measure. If we don't hear from the customer, we call them within one business day of the order being placed (usually the same day) to keep our fast processing times. I'm glad you brought to our attention that you were not notified of the phone call prior to the confirmation email. This is something we will make sure we clearly add to the checkout process.



