Gold & CrownReviews of goldandcrown.com

Response from Gold & CrownOct 24, 2026

Hi Lisa, thank you for letting us know, and we're so sorry your canvas arrived with creases, especially when it's meant to be a Christmas gift. That's not the quality we want you to receive. Please email us at [email protected] with your order number and a couple of photos of the creases, and we'll make it right in good time for Christmas. Warm wishes, the Gold & Crown team

Response from Gold & CrownOct 4, 2026

Hi Nancy, thank you for telling us. We're sorry the canvas arrived damaged. Once you email a photo of it to [email protected] and we've verified the damage, we'll send you a new canvas free of charge. Warm regards, The Gold & Crown Team

Response from Gold & CrownOct 2, 2026

Hi Patti, We’re truly sorry the portrait didn’t look like you and that you felt so disappointed, especially after spending what you did. That isn’t the experience we want anyone to have. Please write to [email protected] with your order number (or the email you ordered with) and we’ll look into this carefully with you. Warm regards, The Gold & Crown Team