Julie T.
Replaced My Damaged Poster
Update: I contacted customer service. I sent them photos of the issues. Three days later, I have a perfect poster print. Great customer service. I was really excited to receive my framed poster. It was covered with white shavings of some kind. Tons. I tried to get them off. There’s several on the inside which look bad on a black background. The poster has an obvious crinkle in it. They put the poster in upside down so the part to hang it is on the bottom.
Response from Gold & CrownOct 2, 2026
Hi Julie, We’re glad our customer service team could help resolve the issues with your poster and deliver a perfect replacement within three days. Thank you for giving us the opportunity to put things right. It means a lot to know the final result and support made a difference. Warm regards, The Gold & Crown Team




