Gold RazerReviews of gold.razer.com

Scam ass company I lost $173 and no response from them. Shut their ass down

This happened twice with Razer Gold Card. I have been using their website for a while and never had an issue to redeem the gold pins, until last week. Whenever I buy a $100 card and try to redeem it, it says :"This pin has already been redeemed". Like what? When? Who? I checked online for reviews, I found many recent cases with the same issue and Razer company seems not to care about it or does it on purpose to scam people. A poor guy even lost over $1000 on their fake cards. After I tried to redeem the card and was faced with this error, I contacted them. Here is what their reply was: "Thank you for contacting Razer. My name is Annapurnam and I'll be your support agent today. Thank you for taking the time to share your experience with us and we appreciate your kind patience and understanding while we look into this matter. I understand that you are concerned regarding the PIN concern. Rest assured that we will do our best to sort this out for you. Pertaining to your inquiry, we would like to inform you that the PIN details 63988705599693 has been used. Please refer to the following date & time was utilized: Date: 23 Oct 2023 Time: (UTC+08:00) 03:57 As per checking, we can confirm the transaction 1229W24QATGT16964E109 was made on 22/10/2023 and the PIN was used on 23 Oct 2023. If you have any further inquiries, please get in touch with us, and we will be happy to assist you." I tried to explain to them that no one used the card and that it is an internal error. I even provided screenshots. They kept saying that the card was used. I feel like it's done on purpose, there is no issue, they just give you useless cards to steal your money. Now, a special message to the Razer company: "I Will be short. You have until November 1st, 2023 to refund IN FULL the useless card I bought on YOUR website. Passed this date, you will soon find out that you tried your luck with the Wrong guy... 1229W24QATGT16964E109 You know how to contact me."

A horrible card I I have lost $800 there is no customer service nobody to talk to Albertsons where I bought it doesn’t wanna know anything they said their card was activated and it’s not it’s just sitting there. Nobody could tell me how to fix it don’t use razor gold card for any reason.

I have always used Razer gold card without any issues until last week. 2 numbers were not visible on the pin and when I tried to use it it said error. I reached out to the customer service department which is an email or chat you can’t call them and I sent them a picture of the blurry numbers receipt of purchase and all they said it was activated. I told them it read error… to no avail… I lost all the money on the card… be careful if you are purchasing any cards.. if something is wrong with the card you will not get back your money! Use someone else reputable that will value and understand your issue.

I had my Amazon account hacked on August 22, 2023. I caught it within a few hours and notified Amazon as far as I could go up the ladder. Each time the employee would refer it to the gift card department and I would hear back in 2 days Nope. Call again and spent another hour only to be told the same thing. Today, I spoke to a supervisor, if you want to call him that. Absolutely no help and a joke. They have always been very responsive in things like packages that didn't show up, etc. But this experience was different. Let me get to the point. The person who hacked my account purchased (4) $100 gift cards and immediately redeemed them by going to "resend the gift card" and get this, it asks you if you want to send it to a different email or you can even view it with everything there, codes, PIN etc. WTH! Although it went to my other email account which was the only one of the 4 showed up. I have spent hours on this and finally decided to write it off. I have never heard of Razer, I'm not a gamer and moreover I don't purchase gift cards online. I'll buy them at the store but never online. Even that is questionable these days. The end result is if you purchase a gift card on Amazon for non-amazon companies, be prepared to lose your money. I am not even close to kidding. Razer has no phone number and no way to have them check for fraud. They use the "hide behind email" tactic. You can't say they can't afford a phone line because I'm sure $400 would cover it. You can create a support ticket but nothing gives you the option about this type of incident. This is sick that someone would do this especially the online giant Amazon who has everything, but lacks in the security area. Take a look at Razer's policy. In a nutshell, NO REFUND WILL BE GIVEN! It gets even better. Now when I go to leave a review on Amazon with this experience, I get a message stating " Amazon has noticed unusual reviewing activity on this product. Due to this activity, we have limited this product to verified purchase reviews". Um, since it is listed in my previous purchases it seems I can leave a review since I paid $300 in total 3+ plus hours wasted dealing with Amazon. Amazon did this to only these 3 cards and none of my other purchases. So, I decided I am going to post this to 100's of review boards along with tabloids. If you are dependent on Amazon as we are, do what we are doing at this moment. open a separate bank account with a debit card. Set the daily spending limit to $100 or your estimated daily spending. If you need to up it for a day, call your bank and they will do this at no charge and for the period you specify. The bank will do this for you as they are aware of the gift card scams come to find out. Luckily this was on a true Visa credit card so they took it off my hands, but I am still prepared to lose the $300. Savor the flavor because this sure as hell won't happen again. Another important thing to take note for those of you who do purchase gift cards on Amazon, eBay or any other venue, make sure you check the website of the company selling through these venues and click on Terms of Use" along with their frequently asked questions. You will find there is no protection and absolutely no refunds. Another option is to get a pre-paid Visa and pay the $5 for it. Think of what I would have saved if I had this type of card. It wouldn't have happened because there would not be anough to even buy one of these cards. Oh, buy your card at Publix, Kroger or any reputable grocery store. They listen and if there is enough complaint's they will remove their gift cards from the shelf. That is the only way to stop this crap is to hit them in the pocket. Imagine if Publix or Whole Foods removed a specific company from their shelves. These companies will feel this no matter how big they are. Same with Amazon, if you go through this issue I just experienced, if it happens enough, bye, bye to that company's gift cards on the store shelves nationwide. Think about it, do you want your weekly shoppers to go to a competitor because you sold them something like this and a customer getting ticked off at you for another company's tactics. That is why I buy from larger grocery stores.

I haven't had a problem with Razor cards yet but Steam and Apple cards I have had a problem. Bought and went to use ASAP and was informed they were already redeemed. The stores will do nothing and Steam and Apple would do nothing. Something has to be done to make these businesses/people responsible for what they sell and buyers not be out of funds.

Al principio iba todo bien mis diamantes de free llegaban a mi cuenta pero luego 3 recargas quedaron pendiente 30 dólares aproximadamente no han resuelto i ya pasó un mes i mi reembolso no ha Sido procesado ya doy por perdido mi dinero pues he contactado al banco i me pide una nota de Razer gold que indique que se está haciendo el reembolso pero no me solucionan

Order number 17357674 They lied and said I'd receive my gift card "shortly " but never heard from them. I contacted customer service and got the lame excuse they canceled my order because something was missing. Only thing missing was their intelligence. This was to be a gift for a Sunday school kid. You cannot trust Razer!